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#1 2018-09-12 04:47:02

lmiller41
Member
Registered: 2016-05-07
Posts: 42

Backlight 2 Installation Glitch

Following the installation instructions I successfully upgraded my site from Backlight to Backlight 2.  That procedure failed with the two other Backlight sites.  The installer would report a successful installation, but when I logged into Backlight 2 the settings page looked like the CSS files were missing.  Some of the text was there but the page was unusable.  There were no error messages. What worked in the end was to copy the files and folders (less Custom and Data folders) from the site that was working to the two that were not.  Then I could log into Backlight and complete the update process on those two as well.  On the two sites where normal installation failed the file "env.php.skel" was not created by the installer.  Bottom line: I am up and running with Backlight 2 on three sites and am happy with the program (except for the image background issues reported elsewhere).  It was a bit of a circus getting there, however.

Last edited by lmiller41 (2018-09-12 04:48:11)

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#2 2018-09-12 05:55:38

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Backlight 2 Installation Glitch

did you copy the indicated .htaccess and index.php files to the root of the site?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2018-09-12 06:10:20

lmiller41
Member
Registered: 2016-05-07
Posts: 42

Re: Backlight 2 Installation Glitch

All of the Backlight 2 files are in the folder Backlight in the public-html folder of the site.  The other two sites are one-level up from the root and have the Backlight 2 files in a folder in that site's root.

Last edited by lmiller41 (2018-09-12 06:11:57)

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#4 2018-09-12 20:40:37

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Backlight 2 Installation Glitch

Are you still having issues with any of the sites?  If so, can you share the URLs, and provide a Backlight admin and FTP access to me via email?  If you do, please include the URL of this topic so that I know what it's in reference to.

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#5 2018-09-13 00:49:01

lmiller41
Member
Registered: 2016-05-07
Posts: 42

Re: Backlight 2 Installation Glitch

Ben

All the sites work perfectly and I am very pleased with Backlight2.  My issue was that the installer only created one working Backlight2 installation.  To get the remaining two working I had to copy the files & folders from the working one.

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