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Not sure what I've done but after adding photos to the cart the checkout cart popup doesn't load. I've reloaded the cart module, This was working great like all the TTG products. I must have thrown a switch or something somehow?
here is my error
log
18-Apr-2018 22:01:48] TRACE: returning: {"result":"nonempty"}
[18-Apr-2018 22:01:51] TRACE: returning: {"localisations":{"priceFormat":"$[AMOUNT]","textProduct":"Product","textPackage":"Package","textItemName":"Item Name","textItemId":"Item ID","textCalculatedPrice":"Calculated Price","buttonAddToCart":"Add to Cart","buttonCancel":"Cancel","cartUnavailable":"The shopping cart is currently unavailable, Please contact the photographer for further assistance.","addItemToCart":"Add an item to the cart","addPackageToCart":"Add a package to the cart","assignItemToPackage":"Assign an item to a package","itemCannotBeAssigned":"This item can not be added to a package","noProductsAvailable":"No products are available for purchase","tryAgainOrContactPhotographer":"Please try again later, or contact the photographer if this problem persists.","somethingWentWrong":"Something Went Wrong"}}
[18-Apr-2018 22:01:51] TRACE: path: ../../brides/wed/quee/photos-for-purchase/_THP9455.jpg
[18-Apr-2018 22:01:51] TRACE: search: ../../brides/wed/quee/photos-for-purchase/_THP9455.*
[18-Apr-2018 22:01:51] TRACE: pathForDownload:
[18-Apr-2018 22:01:51] TRACE: product: PricingProduct Object( [id:protected] => 2 [title:protected] => Print [product:protected] => [productType:protected] => physical [basePriceGroupTitle:protected] => size [priceGroups:protected] => Array ( [size] => PriceGroup Object ( [type] => base [title] => size [prices] => Array ( [5" x 7"] => Price Object ( [description:protected] => 5" x 7" [price:protected] => 15.0 ) [8"x10"] => Price Object ( [description:protected] => 8"x10" [price:protected] => 20.0 ) [11"x14"] => Price Object ( [description:protected] => 11"x14" [price:protected] => 29.0 ) [16"x20"] => Price Object ( [description:protected] => 16"x20" [price:protected] => 45.0 ) [20"x24"] => Price Object ( [description:protected] => 20"x24" [price:protected] => 65.0 ) [30"x40"] => Price Object ( [description:protected] => 30"x40" [price:protected] => 90.0 ) [40"x50"] => Price Object ( [description:protected] => 40"x50" [price:protected] => 125.0 ) [4" x 6"] => Price Object ( [description:protected] => 4" x 6" [price:protected] => 10.0 ) ) ) [Finish] => PriceGroup Object ( [type] => percentage [title] => Finish [prices] => Array ( [Smooth Fine Art] => Price Object ( [description:protected] => Smooth Fine Art [price:protected] => 0.0 ) [Canvas] => Price Object ( [description:protected] => Canvas [price:protected] => 150.0 ) ) ) ) [hasBasePrice:protected] => [basePrice:protected] => [description] => I personally Hand-make all Prints using a top of the line Professional printer, the finest Inks and Museum Quality Paper. All prints are retouched, cropped and corrected for printing.
• Press arrows to change print sizes [downloadDirectory] => [allowedQuantity] => multiple)
[18-Apr-2018 22:01:51] TRACE: returning: {"result":"success","unit_price":"$15.00","item_name":"_THP9455.jpg","item_number":"_THP9455"}
[18-Apr-2018 22:02:01] TRACE: product: PricingProduct Object( [id:protected] => 2 [title:protected] => Print [product:protected] => [productType:protected] => physical [basePriceGroupTitle:protected] => size [priceGroups:protected] => Array ( [size] => PriceGroup Object ( [type] => base [title] => size [prices] => Array ( [5" x 7"] => Price Object ( [description:protected] => 5" x 7" [price:protected] => 15.0 ) [8"x10"] => Price Object ( [description:protected] => 8"x10" [price:protected] => 20.0 ) [11"x14"] => Price Object ( [description:protected] => 11"x14" [price:protected] => 29.0 ) [16"x20"] => Price Object ( [description:protected] => 16"x20" [price:protected] => 45.0 ) [20"x24"] => Price Object ( [description:protected] => 20"x24" [price:protected] => 65.0 ) [30"x40"] => Price Object ( [description:protected] => 30"x40" [price:protected] => 90.0 ) [40"x50"] => Price Object ( [description:protected] => 40"x50" [price:protected] => 125.0 ) [4" x 6"] => Price Object ( [description:protected] => 4" x 6" [price:protected] => 10.0 ) ) ) [Finish] => PriceGroup Object ( [type] => percentage [title] => Finish [prices] => Array ( [Smooth Fine Art] => Price Object ( [description:protected] => Smooth Fine Art [price:protected] => 0.0 ) [Canvas] => Price Object ( [description:protected] => Canvas [price:protected] => 150.0 ) ) ) ) [hasBasePrice:protected] => [basePrice:protected] => [description] => I personally Hand-make all Prints using a top of the line Professional printer, the finest Inks and Museum Quality Paper. All prints are retouched, cropped and corrected for printing.
• Press arrows to change print sizes [downloadDirectory] => [allowedQuantity] => multiple)
[18-Apr-2018 22:02:01] TRACE: returning: {"result":"success","unit_price":"$75.00","item_name":"_THP9455.jpg","item_number":"_THP9455"}
[18-Apr-2018 22:02:06] TRACE: product: PricingProduct Object( [id:protected] => 2 [title:protected] => Print [product:protected] => [productType:protected] => physical [basePriceGroupTitle:protected] => size [priceGroups:protected] => Array ( [size] => PriceGroup Object ( [type] => base [title] => size [prices] => Array ( [5" x 7"] => Price Object ( [description:protected] => 5" x 7" [price:protected] => 15.0 ) [8"x10"] => Price Object ( [description:protected] => 8"x10" [price:protected] => 20.0 ) [11"x14"] => Price Object ( [description:protected] => 11"x14" [price:protected] => 29.0 ) [16"x20"] => Price Object ( [description:protected] => 16"x20" [price:protected] => 45.0 ) [20"x24"] => Price Object ( [description:protected] => 20"x24" [price:protected] => 65.0 ) [30"x40"] => Price Object ( [description:protected] => 30"x40" [price:protected] => 90.0 ) [40"x50"] => Price Object ( [description:protected] => 40"x50" [price:protected] => 125.0 ) [4" x 6"] => Price Object ( [description:protected] => 4" x 6" [price:protected] => 10.0 ) ) ) [Finish] => PriceGroup Object ( [type] => percentage [title] => Finish [prices] => Array ( [Smooth Fine Art] => Price Object ( [description:protected] => Smooth Fine Art [price:protected] => 0.0 ) [Canvas] => Price Object ( [description:protected] => Canvas [price:protected] => 150.0 ) ) ) ) [hasBasePrice:protected] => [basePrice:protected] => [description] => I personally Hand-make all Prints using a top of the line Professional printer, the finest Inks and Museum Quality Paper. All prints are retouched, cropped and corrected for printing.
• Press arrows to change print sizes [downloadDirectory] => [allowedQuantity] => multiple)
[18-Apr-2018 22:02:06] TRACE: returning: {"result":"success","unit_price":"$187.50","item_name":"_THP9455.jpg","item_number":"_THP9455"}
[18-Apr-2018 22:02:08] TRACE: returning: {"result":"success","item_name":"_THP9455.jpg","item_number":"_THP9455"}
ZThanks for any help
thom
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Just looked at a random album and it seems to be working fine
Can you post a link to an album that's not working?
Have you tried resetting the cart from the link on the cart dashboard?
Have you cleared browser cache?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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the cart button does work on each image; for instance [ http://www.hookephoto.com/brides/wed/quee/ ] however when I add to cart, then go to the cart to checkout I don't see the checkout page. Do you? I have tried this on three browsers, cleared caches, reset cart to no avail. I don't know when this started. I loaded a portrait session up for a recent client and randomly checked the cart.
Thank you
Thom
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I'm not seeing the error, but I can't get to the cart page from the view cart link in either Firefox or Chrome.
I can see in Wappalyzer that your site is running php 7.1.14. I seem to remember some people having problems with the latest version php.
Did your host recently upgrade your php version?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Oh, and the obvious question: Are you using the latest releases of Backlight and Cart?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
that's correct I have the latest releases of backlight and cart. I actually reloaded the latest cart module after deleting it. not sure about the php 7.1.14 i'm on godaddy who knows lol.
I never saw an error message the page just doesn't load. It used too. Not sure when it stopped.
thanks
Thom
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Great.
I just found a thread where 7.2 was causing problems and reverting back to 7.1 fixed that particular problem.
Glad it's working for you now.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Hi Thom, this is something for me to look into. The behaviour of PHP and errors thrown keeps changing for each minor version, since 7 came out. We've had problems with 7.1 and now 7.2.
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