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#1 2017-09-27 15:19:43

phil
Member
Registered: 2012-11-28
Posts: 65

error on upgrading to Rel3....

I followed the instructions to upgrade tp Rel3 and had some permission problems on my server due to samba wierdness. I have since re downloaded the update files via ftp (.htaccess, iinex.php, backlight, galleries) with no permission issues.

I stilll get the following when I try to login to backlight or access my server, pkemp.com.

session_start(): open(../../backlight/framework/../data/sessions/sess_k022sqvk1a8enaio6c8gbadfq1, O_RDWR) failed: Permission denied (13)|#0 [internal function]: ErrorHandler::handleError(2, 'session_start()...', '/var/www/backli...', 74, Array) #1 /var/www/backlight/framework/helpers/AuthHelper.php(74): session_start() #2 /var/www/backlight/framework/init.php(123): AuthHelper::handleSession() #3 /var/www/backlight/admin/index.php(24): require_once('/var/www/backli...') #4 {main}|URL: /backlight/admin/index.phpUnknown: open(../../backlight/framework/../data/sessions/sess_k022sqvk1a8enaio6c8gbadfq1, O_RDWR) failed: No such file or directory (2)|Unknown|0

Clearly something is wrong in the way I installed the upgrade.

Can anyone shine a light on what I have broken?

Thanks in advance....
Phil

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#2 2017-09-27 20:49:14

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: error on upgrading to Rel3....

Hi Phil,  the error implies that there's a permission issue on the backlight/data/ directory.  Had you changed that during your upgrade?

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#3 2017-09-27 22:36:33

phil
Member
Registered: 2012-11-28
Posts: 65

Re: error on upgrading to Rel3....

Ben, I have not changed the permissions on the data directory.

After much re-installing and updating and uploading extra bits and pieces I have the backlight login back.

However, I am getting nothing on accessing the web site, pkemp.com.

I wonder if you could look around and make sense of what state I have things in.....

Thanks
Phil

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#4 2017-09-27 22:40:20

phil
Member
Registered: 2012-11-28
Posts: 65

Re: error on upgrading to Rel3....

Ben, I have not changed the permissions on the data directory.

However after much manual install and upgrade steps I finally have the backlight login back. I however still cannot my website to load.

Could you take a look at what I have done and let me know what to do to fix...

Thanks
Phil

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#5 2017-09-27 22:47:58

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: error on upgrading to Rel3....

If you have not done so yet, be sure to email Backlight admin and FTP credentials to Ben.
There's a link under his picture in his reply above


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2017-09-28 06:07:41

phil
Member
Registered: 2012-11-28
Posts: 65

Re: error on upgrading to Rel3....

Done... any chance you want to look at it Rod? since we are in the same timezone?

Let me know, will send you the data...

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#7 2017-09-28 21:32:59

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: error on upgrading to Rel3....

In case you're reading, Rod.  It's been solved.

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