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Pages: 1
#1 2016-07-13 00:44:28
upgraded to 1.0.2 disaster
I cannot get into the site under any circumstances. Nothing but a blank page. No error listing. Just 'nothing'.
I could provide folder listings but they all seem to be today's date - 7/12/2016.
I don't know why but I seem to remember I updated config.php - is that the problem?
Here is the listing for that file:
<?php defined('APP_DIR') or die('No direct script access allowed in ' . __FILE__);
//error_log('loaded config 2: '. __FILE__);
// CORE_DATA_DIR - The location for storing the database, orders and digital purchases.
//
// *** It is essential that the CORE_DATA_DIR is not browsable on the web. ***
// After installing the cart, make sure that you can
// NOT view any directory listing or download files by browing http://yoursite.com/data/cart or http://yoursite.com/data/cart/cart.sq3
//
define('CORE_DATA_DIR', CORE_DIR.'/../data');
//echo 'cdd: '.CORE_DATA_DIR.'<br/>';
// Recommended for sites hosted on Network Solutions. Enable by changing 'false' to 'true'.
if (!defined('FIX_PERMISSIONS')) {
define('FIX_PERMISSIONS', false);
}
// Set to 'true' or 'false'. Set this to true to allow phpinfo and module listing to work, without being logged in
define('ENABLE_DEBUG', true);
// Set to 'development' or 'live'
define('ENVIRONMENT', 'development');
// Remove the two slashes in the line below if advised on the TTG Community forum
define('DISABLE_SUBDOMAIN_COOKIE', true);
$TTG_APPS = array(
array('name' => 'Backlight Admin', 'short-name' => 'Backlight', 'location' => 'admin', 'slug' => 'admin'),
array('name' => 'Backlight Designer', 'short-name' => 'Designer', 'location' => 'designer', 'slug' => 'designer'),
array('name' => 'Backlight Publisher', 'short-name' => 'Publisher', 'location' => 'publisher', 'slug' => 'publisher'),
array('name' => 'Backlight Pages', 'short-name' => 'Pages', 'location' => 'modules/module-pages', 'slug' => 'pages'),
array('name' => 'Backlight Cart', 'short-name' => 'Cart', 'location' => 'modules/module-cart', 'slug' => 'cart'),
array('name' => 'Backlight Client Response', 'short-name' => 'Client Response', 'location' => 'modules/module-client-response', 'slug' => 'client-response'),
);
?>Other than that, i just did the basic upgrade...
Also cannot authenticate the Publisher plugin. Here is the data from LR Publisher:
Last edited by gwlco (2016-07-13 01:00:49)
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#2 2016-07-13 00:59:38
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: upgraded to 1.0.2 disaster
I suggest sending an email to Ben with your Backlight and FTP login credentials.
http://community.theturninggate.net/profile.php?id=101
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#4 2016-07-13 06:58:29
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: upgraded to 1.0.2 disaster
Hi Gary, please see my email. Can you reply with FTP access?
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#6 2016-07-13 07:27:52
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: upgraded to 1.0.2 disaster
The only email I have received from you since May was the one asking if I had received your email.
Can you try [redacted] (my only non-gmail managed email)
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#7 2016-07-13 11:22:11
Re: upgraded to 1.0.2 disaster
Thank you Ben, I found the problem. When I got the TTG emails somehow I got the 1.0.2 NOT the 1.0.3. I redownloaded and updated and it seems to be working now. Don't know quite what happened. Thanks for your help.
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#8 2016-07-13 19:11:38
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: upgraded to 1.0.2 disaster
Hi Gary, I'm glad you got it worked out. Can you please explain what you mean by 'somehow got the 1.0.2'? Did you download the 1.0.2 Zip file instead of 1.0.3? Where else did you see 1.0.2?
I ask because a number of users seem to be seeing 1.0.2 when they should be seeing 1.0.3 and I'm trying to work out what's going on.
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#9 2016-07-13 21:04:27
Re: upgraded to 1.0.2 disaster
Ben I used the SendOwl download and really didn't look, I just assumed it would be correct. Apparently the first time I did that I got the 1.02 version and installed that. Then all went to hell...!!! (SO TO SPEAK).
Not even thinking that TTG had sent out the 'wrong' upgrade version, I just went ahead.
Finally after getting your email, I went back and used THE SAME DOWNLOAD LINK. Well then I got the 1.03 version. So I think something went wrong in the initial email from SendOwl. Apparently it affected some people like me but not all.
But now it is working and thank you for following through.
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#10 2016-07-13 21:09:27
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: upgraded to 1.0.2 disaster
Thanks for responding Gary. That's helpful to know. It certainly didn't help that your emails couldn't reach me. I still only received that one email, with nothing in spam.
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#11 2016-07-13 23:23:28
Re: upgraded to 1.0.2 disaster
SendOwl should always have been sending the correct version of the files. Is it possibly you still had the older version sitting in your downloads folder?
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