Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2016-07-09 09:09:35

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Suddenly can no longer publish from lightroom

Have discovered that all of a sudden I can no longer publish to my backlight site from within lightroom. This was working fine till now. When I try to check authentication from lightroom I get this error: Unable to perform action: checkAuth, Message: the page sent an action which was not available.
Anyone got a handle on this little bump in the road?
Mark

Last edited by markh (2016-07-09 09:11:46)

Offline

#2 2016-07-09 09:14:40

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Suddenly can no longer publish from lightroom

Have you double checked that the API key is the same in Backlight as it is in Publisher and that the API url is correct?
Have you checked permissions on your top-level galleries folder?

Did you recently make a change to your .htaccess file? A change that rewrites urls?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2016-07-09 09:28:58

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Suddenly can no longer publish from lightroom

Hi Rod, As a matter of fact I did change .htaccess file on my main site as directed in the TTG post about fixing cross domain issues which it seemed I was having. I copied the fix and pasted it into the file. Thing is, I made exactly the same change to 2 other test sites that I'm running in subdomains and they both work fine. The site that crashed was not in a subdomain but in the root of my server. Naturally, as always, I'm confused as to why the subdomain sites continue to work fine but the root site does not. Any pointers?
Mark

Offline

#4 2016-07-09 09:46:18

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Suddenly can no longer publish from lightroom

Hi Mark, could it be a matter of needing to add or remove www from your Api URL?  A server-side redirect may be breaking the Publisher's attempts to authenticate.

Offline

#5 2016-07-09 10:02:59

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Suddenly can no longer publish from lightroom

What Ben said. That exact thing happened to my main site a couple of years ago when I made a change to my .htaccess file that had to do with URL rewriting.
Just changing the API url in Publisher fixed it right up.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#6 2016-07-09 10:17:44

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Suddenly can no longer publish from lightroom

Cool. Simple enough. Will give that a go. Many thanks.

Offline

Board footer

Powered by FluxBB