Community @ The Turning Gate
Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
- New user registrations are disabled.
- Users cannot create new topics.
- Users cannot reply to existing topics.
You are not logged in.
- Topics: Active | Unanswered
Pages: 1
#1 2016-03-02 06:25:36
- dvdfan001
- Member
- Registered: 2014-04-27
- Posts: 158
issue with paypal checkout
a few weeks ago I tested cart functionality in a sandbox environment. Only minor issues to solve before going live.
Now, I`m quite sure that I have nothing changed, I get the following message after clicking on the paypal button (still in sand box mode):
Anybody an idea where this message comes from so that I have a chance to localize the problem?
Offline
#2 2016-03-02 06:49:47
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: issue with paypal checkout
can you try reposting that image? There are errors on the page
Posting images to the forum: http://community.theturninggate.net/top … our-posts/
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
#3 2016-03-02 06:52:23
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: issue with paypal checkout
Sandbox can be flakey. Is that error upon clicking the PayPal button? If so, see whether this works without issue using the live credentials.
Offline
#4 2016-03-02 06:58:17
- dvdfan001
- Member
- Registered: 2014-04-27
- Posts: 158
Re: issue with paypal checkout
yes, after clicking on the paypal button.
The question is why I could tested it a few weeks ago and is now not possible any more.
@Rod, I already did it exactly as you described in your link 
one further try:
Offline
#5 2016-03-02 07:43:43
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: issue with paypal checkout
doesn't seem to like the url. Maybe it's the https? You could try just placing the image in a folder on your server and providing the url to that.
either way, going to that url just shows a page error and doesn't display the image.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
#6 2016-03-02 07:45:54
- dvdfan001
- Member
- Registered: 2014-04-27
- Posts: 158
Re: issue with paypal checkout
Offline
#7 2016-03-04 07:36:25
- dvdfan001
- Member
- Registered: 2014-04-27
- Posts: 158
Re: issue with paypal checkout
Could you see the error image in the Dropbox Link? Don't really know where to start the error search.
Offline
#8 2016-03-04 08:17:29
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: issue with paypal checkout
yep. Ben will need to look at this.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
#9 2016-03-04 09:31:45
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: issue with paypal checkout
We don't support issues with the Sandbox. As I said earlier, it can be flakey. I've known it to be broken for days.
Have you tried with production credentials? As the issue happens on clicking the button this should be easy to test without having to make any real transactions.
Offline
Pages: 1