Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
I have been adding albums and album sets to my site. It al worked wel until I suddenly got this error
Warning
Cant update this collection.
An internal error has occured. Json etc etc (see added image), General error 10 disk I/O error.
This occurs on all updates with two different publisher services. So update or publish.
I did not change anything on the disk (settings etc.) Running a windows check revealed no problems with the disk. detelting an abum went well. It started when I made an empty albumset and an album in it later. I got mesages I first had to publish the set. When I did that (also with a second (test) album set) there seemed to be publishing action (status bar) but nothing got published....
Where to look for answers ?
Offline
I suggest sending logs to Ben
http://ce4.theturninggate.net/docs/doku … g_for_help
if you remove the image EG05057-.jpg does the error go away?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
I do not think removing the image will help. I tried it with several albums and several album sets on several publisher instances. . Each time the same message appears. With different filenames.
Ill post the logs, thxs for the suggestion.
Offline
Ben will have to take a look then.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Retrieving the server log I found out that I have used all my webspace ! If saving an album also means doing something in the hosting I think that could be the problem... Yesterdays logs show a lot todays is almost empty..
I upgraded the hosting. When that is done i'll try again... If the problem still occurs, ill send the logs to Ben.
Offline
That was it. Sorry for the trouble
Offline
good to know for future troubleshooting though
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Pages: 1