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I'm getting this error in the browser when I click on the selection of download gallery at the top of the TTG CE4 Publisher window:
Unable to process request: Invalid controller ClientController
Anyone know why?
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And when I go to the Client response Gallery via TTG BE Admin> Dashboard
I get
Unable to process request: Unable to find DAO for SettingsDAO
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It's likely that not all of your files have been uploaded correctly. I suggest re-uploading the directories ttg-be/framework, ttg-be/admin and ttg-be/crg and see whether that helps. Can you provide a URL to your site?
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Luckily I backed up the old ttg-be/crg/application folder. I just replaced the new one with the old one, but now I'm getting a "You are not allowed to download this file" error when trying to download an image file in a download gallery.
I haven't had such problems when updating before.
Last edited by RobS (2015-11-25 05:19:12)
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Simply replacing the newer folder with the old is probably not the correct way to rollback. Presumably your database has already updated to use the newer version.
What Ben was suggesting was that you upload the latest folders again, making sure they all successfully transit upstream. Rather than overwrite existing folders with new ones, I typically rename the old folder (effectively moving it out of the way) so that the newer folder can replace it without interference.
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Hi Matt,
I re-uploaded the application folder from the CE4-CRG-612 update. I'm not getting the controller error, but still can't download a file from a download gallery. Still getting a "You are not allowed to download this file." message. I PM'ed Ben the link and necessary login details.
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Sounds good. I'm sure he'll take a look when he's next online here.
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Thanks for the link. The latest Publisher expects downloadable files to be at photos-for-download. If not there, then there are new entries added to setup.xml for changing the extension or path. To get this working, you'll need to edit http://www.robertsuch.com/ttg-be/templa … /setup.xml and add these two entries towards the top of the file:
<downloadExtension>jpg</downloadExtension>
<downloadPath>jpegs</downloadPath>e.g.
...
<columnsInGrid>5</columnsInGrid>
<downloadExtension>jpg</downloadExtension>
<downloadPath>jpegs</downloadPath>
<fotomotoEnabled>no</fotomotoEnabled>
---(Note, that if your template had been generated with Gallery 6.1.8 these entries would only require editing rather than adding)
I hope that helps.
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Thanks Ben. Download links work now.
Last edited by RobS (2015-11-25 18:51:22)
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Great. I'm glad to hear that solved it.
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