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#1 2015-10-09 03:07:35

paulo_tebet
Member
Registered: 2013-05-17
Posts: 84

Not being able to select images on the Gallery

I've done some tests with the type of gallery and all of them are not allowing me to select the images.

http://development.paulotebet.com/proofs/crg-test/  (Comparative Highslide)
http://development.paulotebet.com/proofs/highslide/
http://development.paulotebet.com/proofs/magnific/

Not sure what could be causing this.

Regards,

Paulo Tebet

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#2 2015-10-09 03:12:35

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not being able to select images on the Gallery

did you enable selections in Appearance > Client Response Setup > Enable Image Selection ?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-10-09 03:19:16

paulo_tebet
Member
Registered: 2013-05-17
Posts: 84

Re: Not being able to select images on the Gallery

Yes, it is selected in the LR Web Module configuration

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#4 2015-10-09 03:36:26

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not being able to select images on the Gallery

have you installed ttg-be?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-10-09 04:26:46

paulo_tebet
Member
Registered: 2013-05-17
Posts: 84

Re: Not being able to select images on the Gallery

Yes, I do have ttg-be installed and configured. I've tried to use the default profile instead but the problem persists.
I've tried different browsers (Safari, Chrome, Firefox), didn't fix the problem.
I've noticed that not only the selection icon is not working, but the
Comments icon too.  The only thing that works is clicking on the image to open the viewer....

Regards,

Paulo Tebet

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#6 2015-10-09 04:51:55

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not being able to select images on the Gallery

where did you install ttg-be? The galleries you linked to are in a subdomain, did you also install ttg-be in that subdomain?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2015-10-09 05:19:13

paulo_tebet
Member
Registered: 2013-05-17
Posts: 84

Re: Not being able to select images on the Gallery

Nope!  I only had the ttg-be installed on paulotebet.com but not on development.paulotebet.com

Guess you nailed it....

I will install the ttg-be on the development.paulotebet.com too...

Any suggestion on how to sync / copy all the configuration made in one domain to another?  Copying the file between the directories will do it, or do I need to tweek some file after copying them?

Regards,


Paulo Tebet

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#8 2015-10-09 06:42:24

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not being able to select images on the Gallery

Any suggestion on how to sync / copy all the configuration made in one domain to another?  Copying the file between the directories will do it, or do I need to tweek some file after copying them?

As far as I know, since settings are saved in the database, you'll just need to do it all over again. As far as I know wink


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2015-10-09 09:49:12

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Not being able to select images on the Gallery

You can try your luck copying /ttg-be/data/crg/master.sq3 from one instance to another.  The potential problem there is that you'll have file permissions issues, since master.sq3 was created and needs to be editable by the user that the web server users, and that may be different from the user that your FTP users.

Have a look at the file ownership details of the /ttg-be/data/crg/master.sq3 that you want to copy out.  If it's owned by your FTP user then you shouldn't have any issues in using that database file on your destination instance.

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#10 2015-10-09 21:04:33

paulo_tebet
Member
Registered: 2013-05-17
Posts: 84

Re: Not being able to select images on the Gallery

Thanks for they replies.

My subdomains are in fact just subdirectories under the same hosting tricked via DNS.

paulotebet.com -> public_html
development.paulotebet.com -> public_html/development
staging.paulotebet.com -> public_html/staging

I have just copied the whole ttg-be directory from public_html/ttg-be to public_html/development/ttg-be and as fas as I can tell, looks like it is working just fine.

I will still do some more extensive tests, if I discover something is broken I will post here, so others may benefit from this info too.

Regards,

Paulo Tebet

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