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Hi,
All of a sudden I am getting this message on my CRG pages when a client tries to download file.
"You are not allowed to download this file."
I am using the same templates that I have always used...
Any assistance would be appreciated
Example located here:
Sitting Pretty in Sunny L.A.
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first thing to try is updating CRG to the current version for both the plug-in and the online component. The current version is 6.1.1 and you're using 6.0.3
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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The latest Publisher will only allow downloads from somewhere other than photos-for-download, or with an extension other than jpg, if used with templates generated with the latest Gallery or CRG plugins. Make sure that the Hi-Res Image Folder and File Type / Extension within the Image Download section match your settings of photos and tif before re-generating your template.
Another way to re-enable your downloads would be to edit the file at www.hursey.com/clients/ttg-be/templates/gallery/dhp_finals/setup.xml and adding the following two entries:
<downloadExtension>tif</downloadExtension>
<downloadPath>photos</downloadPath>For example, the placement of those lines in your setup.xml might look like:
<crgEnabled>yes</crgEnabled>
<downloadExtension>tif</downloadExtension>
<downloadPath>photos</downloadPath>
<fotomotoEnabled>no</fotomotoEnabled>I hope that helps.
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