Completely confused

wendydphoto · 2015-08-01 11:26:06

Hi there, I am a longtime Turning Gate user. I have been using the CE3 Client response plugin for lightroom since it came out (and the one before that too). I have been using it as a stand alone proofing gallery for my clients. I create the proof site in lightroom, export the file to a hard drive, then upload it to the server with an ftp program.

I just purchased the CE4 client response plugin, installed it, created a new template, exported it but it doesn't work. there is no index.html . Going through all of the documentation and the forums I am still at a loss. I am NOT very good with these sort of things. I can follow the instructions to a t and usually get things going but I can't figure what I am missing.

any help would be appreciated
Wendy

rod barbee · 2015-08-01 13:07:07

Hi Wendy,

You should be able to export and upload a gallery as you did with CE3 (the index page will be index.php, not index.html)

The one thing you must to for CRG to work properly is install ttg-be and the online component of crg inside the ttg-be/ folder.

have you seen the CRG tutorial?
http://ce4.theturninggate.net/docs/doku.php?id=ce4_104

If you're not using Publisher you can ignore the part about uploading a template to ttg-be/templates/gallery if you wish. As well as the parts about setting up Publisher.

If you outline what steps you've taken (as well as provide any urls to galleries you've uploaded), we can get you on the right track.

wendydphoto · 2015-08-31 06:10:16

HI Rod,
Back at it today. (lots of shooting happening, Yay!) Back to processing.
Ok, this is really a silly question. The Tutorial says:

First, copy both /crg and /publisher into the /ttg-be folder, such that you will have:

/ttg-be
/ttg-be/crg
/ttg-be/publisher

Where is the original folder I am to copy these into? In lightroom? Server? Sorry, like I said I'm not good at any of this

Thank you
Wendy

rod barbee · 2015-08-31 07:23:10

ttg-be is installed on the server:
http://ce4.theturninggate.net/docs/doku … tion_setup

once you've uploaded ttg-be/ then put the publisher/ folder (not the Lightroom plug-in) and the crg/ folder (not the web engine plugin) inside the ttg-be/ folder

wendydphoto · 2015-09-01 03:36:55

My problem I believe is I only upgraded purchase Client response gallery and not publisher. Never needed it before.
Following the tutorial right from the top of the page it says
TTG BE
CE4 Auto Index
CE4 Client Response Gallery
CE4 Publisher

I only received TTGBE and CE4 Client Response gallery
You say it can be done without publisher but its probably easier with it, is that correct.

It was so much easier before. I have been using turning gate for years, just buy the plug in, set it up, export a gallery, upload to the server, done.

If I should just buy publisher to make things much easier, let me know and I will just buy it.

rod barbee · 2015-09-01 04:08:52

You say it can be done without publisher but its probably easier with it, is that correct.

More efficient for sure. You won't have to export and upload every new gallery you want to create, you'll just need to create Albums in Publisher. (and any changes you need to make, like text or image processing, are much easier: no need to re-export and upload)
And Publisher unlocks some more features like Client Management, where a client can log into their gallery, make some choices, close the browser and come back later to continue making choices.

Here's Matt's post on the different deployment options:
http://theturninggate.net/2015/02/clari … e-gallery/
this should help you decide if adding Publisher is worth it to you.

It was so much easier before. I have been using turning gate for years, just buy the plug in, set it up, export a gallery, upload to the server, done.

you can still to that with CE4 CRG (you'll still need to install ttg-be and the online component of CRG.)
The reason it's gotten more complicated is because of TTG user requests. There are simply things that cannot be done by Lightroom alone and that require a database. The most popular request was for selections to be saved between client sessions. This can only be done with a database and is not something Lightroom is capable of providing. So Matt and Ben came up with the backend database and management.

wendydphoto · 2015-09-01 04:58:32

Thanks Rod,
It makes sense, most folks are trying to make a website with the plug in and its wonderful Matt has advanced the plug ins so far. My website is separate from the client proof galleries which is what I use the plugin for. And they work fantastic, clients are happy with how they can choose the images and respond. Great plug in
I'm just not to swift with the back end changes and most of the documentation is with the publisher plugin. I had read the link you sent before I bought the upgrade and thought it would be easier to no bother with publisher. All of the tutorials are for that. So I will just purchase the next piece and hopefully I will be fine after that. if not I will be back

Thanks so much for your help! Much appreciated

rod barbee · 2015-09-01 05:28:24

good luck. I think you'll be happy with Publisher; it's so much more efficient for managing galleries.

Community @ The Turning Gate

#1 2015-08-01 11:26:06

Completely confused

#2 2015-08-01 13:07:07

Re: Completely confused

#3 2015-08-31 06:10:16

Re: Completely confused

#4 2015-08-31 07:23:10

Re: Completely confused

#5 2015-09-01 03:36:55

Re: Completely confused

#6 2015-09-01 04:08:52

Re: Completely confused

#7 2015-09-01 04:58:32

Re: Completely confused

#8 2015-09-01 05:28:24

Re: Completely confused

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