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#1 2015-08-01 03:10:23

leshendry
Member
Registered: 2014-07-27
Posts: 12

Not able to select feedback

Hi, I have installed CRG on one of my galleries and it seems to be partly set up.

The page seems to have loaded properly but none of the buttons work. I cannot select images nor can i leave feedback. It all seems to work properly in Lightroom before I export it to my site.

Is there something I have not enabled?

website is www.leshendry.com

Gallery in question is Goldstar Centenary Project within Client Area

Access can be achieved by using Les@leshendry.com and T3st

Thanks
Les

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#2 2015-08-01 03:32:43

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not able to select feedback

when creating the album, did you check the Enable Feedback checkbox in the Integration tab?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-08-01 09:47:59

leshendry
Member
Registered: 2014-07-27
Posts: 12

Re: Not able to select feedback

yep I did.

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#4 2015-08-01 09:58:57

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not able to select feedback

first thing to try is updating Pages. The album you linked is using the "Share Resources with TTG CE4 Pages" feature. So let's first make sure that the album is getting all the latest up to date resources.

I can already see that it's not getting a needed jquery file.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-08-01 12:46:12

leshendry
Member
Registered: 2014-07-27
Posts: 12

Re: Not able to select feedback

I already had Pages 7014a but i reloaded it from scratch, exported the crg template and then uploaded the new exported template.

Still the same issue.

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#6 2015-08-01 12:57:00

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not able to select feedback

Your online Pages files are still from 7.0.10 as can be seen in the page source code:

    <meta name="generator" content="CE4 Pages 7.0.10, 1 published image" />

Be sure that your FTP program is set to overwrite the files. And be sure especially that the lib/ folder gets replaced.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2015-08-01 13:08:30

leshendry
Member
Registered: 2014-07-27
Posts: 12

Re: Not able to select feedback

OK I'll have a look at that now.

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#8 2015-08-01 13:10:58

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not able to select feedback

another option (though not the best) is to disable the Shared Resources feature in CRG


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2015-08-01 13:29:45

leshendry
Member
Registered: 2014-07-27
Posts: 12

Re: Not able to select feedback

Hi Rod,

I sorted it by not using shared resources with Pages. All working now. Thanks for your input.

Yours Aye
Les

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#10 2015-08-01 22:23:23

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Not able to select feedback

If any of your other templates or pages are using Shared Resources you'll likely run into other problems unless you update your Pages files.
http://ce4.theturninggate.net/docs/doku … up-to-date


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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