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#1 2015-07-19 20:00:32

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Error after update of Publischer

After I updated to the latest publisher can not I access my album, I only get a blank page http://www.sportfoton.se/galleries.php

Even Publischer page looks strange
http://www.sportfoton.se/ttg-be/publisher/

Hope someone can help me fast with this because I have many customers who want to trade pictures right now !! Thanks in advance

Last edited by sportfoton (2015-07-19 20:05:13)

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#2 2015-07-19 20:25:44

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Error after update of Publischer

The errors on the login page are due to missing files under ttg-be/publisher/.  I would guess that your upgrade failed to upload all of the files, which would also cause the blank page. 

Can you try re-uploading ttg-be/publisher?  (just the publisher, not anything else).

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#3 2015-07-19 20:35:22

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

Ben wrote:

The errors on the login page are due to missing files under ttg-be/publisher/.  I would guess that your upgrade failed to upload all of the files, which would also cause the blank page. 

Can you try re-uploading ttg-be/publisher?  (just the publisher, not anything else).

Hey, I can not find any publishers map in the zipped file I downloaded

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#4 2015-07-19 20:48:34

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

I restored the old application and framework folders, now it works! But how shall I do to update to the latest Publisher?

So I made this when I updated the Publisher
To update from earlier versions of Publisher to Publisher 2.3.0:
▪    Replace the ttg-be/publisher/application directory
▪    Log in as admin to ttg-be/publisher/admin
▪    Replace the CE4-Publisher.lrplugin, and restart Lightroom

After I replaced ttg-be/publisher/application I logged on
ttg-be/publisher/admin I got an error message that framework was the wrong version, I replaced /ttg-be/framework with it I had to download. After that, I can not access my album.

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#5 2015-07-19 21:47:53

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error after update of Publischer

sportfoton wrote:
Ben wrote:

The errors on the login page are due to missing files under ttg-be/publisher/.  I would guess that your upgrade failed to upload all of the files, which would also cause the blank page. 

Can you try re-uploading ttg-be/publisher?  (just the publisher, not anything else).

Hey, I can not find any publishers map in the zipped file I downloaded

Are you looking in the TTG-BE.zip download or the Publisher.zip download?

It should be the Publisher.zip download


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#6 2015-07-19 21:50:17

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

rod barbee wrote:
sportfoton wrote:
Ben wrote:

The errors on the login page are due to missing files under ttg-be/publisher/.  I would guess that your upgrade failed to upload all of the files, which would also cause the blank page. 

Can you try re-uploading ttg-be/publisher?  (just the publisher, not anything else).

Hey, I can not find any publishers map in the zipped file I downloaded

Are you looking in the TTG-BE.zip download or the Publisher.zip download?

It should be the Publisher.zip download

Thanks, I found it now. I will make a nyy try when it's a little quieter

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#7 2015-07-20 00:31:06

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

I have now done all the updates and it looks like it works. But I've got a checkbox when I go into the shopping cart "Delivery Country:" I can not find how to remove it. Anyone here who knows?

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#8 2015-07-20 02:34:40

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error after update of Publischer

If you're referring to the drop down in the customer facing cart, then use custom css and set that particular element to display:none;

.delivery-country {
    display: none;
}

Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2015-07-20 02:55:13

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

rod barbee wrote:

If you're referring to the drop down in the customer facing cart, then use custom css and set that particular element to display:none;

.delivery-country {
    display: none;
}

I change /phplugins-sample/css/custom.css but it does not seem like it helps.
This is what my custom.css out

body {
background-color: # f00! important;
}

.delivery-country {
     display: none;
}


I have for me that I had problems with phpPlugins earlier.
path to my phpplugins is lightroom /customers/9/9/f/sportfoton.se/httpd.www/phplugins
but I have no folder with that name ...
I have a folder called / phplugins-sample should then not the path in Lightroom to be /customers/9/9/f/sportfoton.se/httpd.www/phplugins-sample?

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#10 2015-07-20 03:24:24

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

sportfoton wrote:
rod barbee wrote:

If you're referring to the drop down in the customer facing cart, then use custom css and set that particular element to display:none;

.delivery-country {
    display: none;
}

I change /phplugins-sample/css/custom.css but it does not seem like it helps.
This is what my custom.css out

body {
background-color: # f00! important;
}

.delivery-country {
     display: none;
}


I have for me that I had problems with phpPlugins earlier.
path to my phpplugins is lightroom /customers/9/9/f/sportfoton.se/httpd.www/phplugins
but I have no folder with that name ...
I have a folder called / phplugins-sample should then not the path in Lightroom to be /customers/9/9/f/sportfoton.se/httpd.www/phplugins-sample?
I will rename /phplugins-sample to /phplugins ?

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#11 2015-07-20 03:24:59

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error after update of Publischer

you need to follow the documentation on enabling phplugins:
http://ce4.theturninggate.net/docs/doku … _phplugins
and change the name of the folder from phplugins-sample to phplugins


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#12 2015-07-20 03:40:15

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error after update of Publischer

this should be your path to phplugins:
/customers/9/9/f/sportfoton.se/httpd.www/phplugins

this is found by going to this location: http://www.sportfoton.se/phplugins/path.php


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#13 2015-07-20 05:05:24

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

I'm not phplugins to work ....
I must have missed something. So here I have done.
Pages = I Enable phplugins but I left the path blank (also tested with the correct path) the exported version to the desktop, changed the name of phplugins-sample to phplugins. sent up phplugins folder and index.php contact.php etc .. I replaced Fragments folder.

Gallery = I Enable phplugins and entered the correct path on all exported Galleries, I renamed the folder phplugins-sample to phplugins on all exported Galleries

Auto Index = I Enable phplugins and entered the correct path on all exported Auto Index, I renamed the folder phplugins-sample to phplugins on all exported AutoIndex

What have I missed?

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#14 2015-07-20 05:29:28

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

There is no easy way to remove this Box Delivery Country?

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#15 2015-07-20 05:29:43

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error after update of Publischer

your custom css file should be here: http://www.sportfoton.se/phplugins/css/custom.css

( I think it was earlier, but now it's gone)

I tried looking for your phplugins folder by going to http://www.sportfoton.se/phplugins-sample/path.php to get the path. But it's not there.

By looking at your home page source code I can see that your custom css isn't even being called.
this means that the page isn't using phplugins or that the custom css part of the file isn't enabled.

Have you enabled the section of the phplugins.php file for custom css?

where have you uploaded the phplugins/ folder?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#16 2015-07-20 05:45:42

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

rod barbee wrote:

your custom css file should be here: http://www.sportfoton.se/phplugins/css/custom.css

( I think it was earlier, but now it's gone)

I tried looking for your phplugins folder by going to http://www.sportfoton.se/phplugins-sample/path.php to get the path. But it's not there.

By looking at your home page source code I can see that your custom css isn't even being called.
this means that the page isn't using phplugins or that the custom css part of the file isn't enabled.

Have you enabled the section of the phplugins.php file for custom css?

where have you uploaded the phplugins/ folder?

Now is the css where it should be http://www.sportfoton.se/phplugins/css/custom.css

phplugins are here http://www.sportfoton.se/phplugins/path.php

"Have you enabled the section of the phplugins.php file for custom css?"
where do I do this?

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#17 2015-07-20 05:55:22

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error after update of Publischer

in the phplugins.php file. Just follow the documentation:
http://ce4.theturninggate.net/docs/doku … custom_css


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#18 2015-07-20 06:01:37

sportfoton
Member
From: Sweden - Mölndal
Registered: 2014-04-27
Posts: 258
Website

Re: Error after update of Publischer

rod barbee wrote:

in the phplugins.php file. Just follow the documentation:
http://ce4.theturninggate.net/docs/doku … custom_css

Wonderful !! Now it works ..
Thank you very much for your help !!

You have an awesome support.

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