Feedback form

selo · 2015-05-18 07:20:02

Hi,

I have been looking for it for a while now. Where can i design the submit form (would like to add more fields) and the emails after submit?

rod barbee · 2015-05-18 08:36:42

http://ce4.theturninggate.net/docs/doku … back_setup

you can add more form fields in the CRG admin area of ttg-be
http://ce4.theturninggate.net/docs/doku … _crg_admin

email set up is in ttg-be
http://ce4.theturninggate.net/docs/doku … ure_ttg_be

selo · 2015-05-18 21:33:10

Ok.. what i mean with email settings is the format of the email. Also the langauge, would like to add extra info into it as well. Cant find that in the documentations

Also I added more fields in Client Fields area within the ttg-be admin page but the submit feedback form stays the same. I didn't mean the feedback form. Just the submit form when you click the mail icon.

Also is it possible to displat that submit form within a page? I saw a video from Client response gallery where it was underneath the gallery grid.

Last edited by selo (2015-05-18 21:33:27)

rod barbee · 2015-05-18 21:56:07

Ok.. what i mean with email settings is the format of the email. Also the langauge, would like to add extra info into it as well. Cant find that in the documentations

You can add fields in ttg-be > CRG admin > Settings > Client Fields

http://ce4.theturninggate.net/docs/doku … _crg_admin see section on Client Fields

for language, try ttg-be > CRG admin > Settings > Localisations

Also is it possible to displat that submit form within a page? I saw a video from Client response gallery where it was underneath the gallery grid.

That would have been from CE3 CRG then.
Because the gallery can be paginated, the email form needs to be where it is.

Ben · 2015-05-18 22:00:06

Hi,

1. We plan to add some customisation to the emails. In the mean time, it's possible to customise the emails by editing the file at

ttg-be/crg/config/content_template.html

<table style="width: 680px;">
  <tr>
    <td colspan="2" style="padding-bottom: 2em;">[CONTENT]</td>
  </tr>
</table>

The important thing is to leave [CONTENT] in the email. Here is an example of adding text at the top:

<table style="width: 680px;">
  <tr>
    <td colspan="2">This is text I want to appear at the top of the email.</td>
  </tr>
  <tr>
    <td colspan="2" style="padding-bottom: 2em;">[CONTENT]</td>
  </tr>
</table>

Note that since this file resides under ttg-be/crg/ and not within ttg-be/data/, you'll need to be careful not to overwrite the file during upgrades of CRG.

2. Did you reload the gallery after making the change? If you did, and new fields still aren't showing, please send me a link to a gallery and guest login to your TTG BE so that I can look into it.

3. CE4 CRG does not provide a form below the photos. If you would like to make the submission action more prominent, then you can add your own links into the Page Copy with the following tag:

<a href="#" class="submit-large">Click here to submit your feedback</a>

I hope that helps.

selo · 2015-05-18 22:59:47

Thank you for the info... by refresh do you mean F5?

In client fields i added 3 fields, name email and phone but none of them shows in the submit feedback form.

rod barbee · 2015-05-18 23:24:10

In client fields i added 3 fields, name email and phone but none of them shows in the submit feedback form.

Those fields are already there. At any rate, did you enable them after adding?

selo · 2015-05-18 23:55:51

I did enable them and added more fields... but i only see them under clients in admin panel

rod barbee · 2015-05-19 00:08:17

be sure to clear browser cache. Also try closing and reopening the browser or even looking in a different browser.

It would also help to include links to problem galleries as well as enabling guest access to ttg-be so someone can take a look.

selo · 2015-05-19 00:17:09

I tried with different browser and also after clearing cache.. still the same

rod barbee · 2015-05-19 00:24:44

then can you post a link to a gallery?

and make sure guest access to ttg-be is enabled

selo · 2015-05-19 00:36:00

http://www.photographybybel.nl/galleries/testname/

rod barbee · 2015-05-19 04:21:47

the link really does no good without a way of seeing the gallery. Can you provide login credentials too, or simply post a stand-alone album?

selo · 2015-05-19 08:06:34

Stand alone gallery: http://www.photographybybel.nl/galleries/test22/

selo · 2015-05-19 08:10:04

With the stand alone gallery the feedback submit works. With the CRG managed it does not.

http://www.photographybybel.nl/galleries/testname/ see this galery... login with test@test.com and password test123

EDIT: Ok, now the stand alone doesn't work either.

Last edited by selo (2015-05-19 08:12:36)

rod barbee · 2015-05-19 08:20:39

Oh. It doesn't need to work for CRG managed albums because you're the one who has to add the client to the site in the first place and presumably you already know all that information.

I believe those extra client fields should apply to only stand-alone albums and galleries.

see this for an explanation of all the deployment methods and what features apply to each: http://theturninggate.net/2015/02/clari … e-gallery/

selo · 2015-05-19 08:23:46

I see... that makes sense.. would be good to add that option for managed CRG as well... in case a family member wants to buy for a client as a gift or something.

Is it possible to password protect stand alone galleries?

EDIT: I see that it is possible, but not sure where i do this... in lightroom use password is unclickable

Last edited by selo (2015-05-19 08:28:16)

rod barbee · 2015-05-19 08:51:01

Is it possible to password protect stand alone galleries?

Yes, in Output Settings > Password Protection

http://ce4.theturninggate.net/docs/doku … protection

If creating a stand alone album via Publisher, make sure you've set up Password Protection in your template

Community @ The Turning Gate

#1 2015-05-18 07:20:02

Feedback form

#2 2015-05-18 08:36:42

Re: Feedback form

#3 2015-05-18 21:33:10

Re: Feedback form

#4 2015-05-18 21:56:07

Re: Feedback form

#5 2015-05-18 22:00:06

Re: Feedback form

#6 2015-05-18 22:59:47

Re: Feedback form

#7 2015-05-18 23:24:10

Re: Feedback form

#8 2015-05-18 23:55:51

Re: Feedback form

#9 2015-05-19 00:08:17

Re: Feedback form

#10 2015-05-19 00:17:09

Re: Feedback form

#11 2015-05-19 00:24:44

Re: Feedback form

#12 2015-05-19 00:36:00

Re: Feedback form

#13 2015-05-19 04:21:47

Re: Feedback form

#14 2015-05-19 08:06:34

Re: Feedback form

#15 2015-05-19 08:10:04

Re: Feedback form

#16 2015-05-19 08:20:39

Re: Feedback form

#17 2015-05-19 08:23:46

Re: Feedback form

#18 2015-05-19 08:51:01

Re: Feedback form

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