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#1 2015-03-04 14:20:06

andy
Member
Registered: 2015-03-04
Posts: 3

Can't select images or leave feedback

So I've got something very weird happening. I'm in the process of upgrading to CE4 CRG and I uploaded a gallery last night. I did a quick test, selected some images and everything worked fine. I sent the link to the client and she couldn't select anything. I went back and tried it myself and sure enough I can't select any images or leave feedback or anything else except enlarge the pictures.  I tried to re-export the gallery from lightroom and that didn't fix it. I downloaded the latest update (6.0.4) and tried again but still no luck. Any ideas? I need to get this fixed soon

Sorry, here's the link - http://test.clients.studio126.net/mindy/

Last edited by andy (2015-03-04 14:38:06)

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#2 2015-03-04 14:27:02

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Can't select images or leave feedback

A link would help us to see what's going on.


Matt

The Turning Gate, http://theturninggate.net

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#3 2015-03-04 14:38:43

andy
Member
Registered: 2015-03-04
Posts: 3

Re: Can't select images or leave feedback

link now in the original message

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#4 2015-03-04 14:59:02

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Can't select images or leave feedback

Did you setup TTG BE?

When I try to access /ttg-be on your server, it's not where I expect it to be.


Matt

The Turning Gate, http://theturninggate.net

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#5 2015-03-04 15:02:05

andy
Member
Registered: 2015-03-04
Posts: 3

Re: Can't select images or leave feedback

I did. Have a bit of a maze of subdomains and redirects. I wonder if that is the problem? What should the correct location be?

Yep, that's the problem.  Do you know if I can place a redirect for the /ttg-be directory, otherwise I'll have to get a separate hosting account.

Last edited by andy (2015-03-04 15:07:20)

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#6 2015-03-04 16:06:09

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Can't select images or leave feedback

/ttg-be should be at the top-level of the same server/domain/subdomain on which your galleries are published.


Matt

The Turning Gate, http://theturninggate.net

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