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#1 2014-12-27 07:00:53

hulsebos58
Member
Registered: 2012-12-09
Posts: 54

Error-no products

I recently upgraded from CE2 to CE4 and uploaded my site. I have the latest versions of Pages, Publisher, Wordpress, Gallery, Cart, and Auto-Index.

When I hit the cart button for a photo, I get this message, even though I have set up products and pricing schemes:
No products are available for purchase. Please try again later, or contact the photographer if this problem persists.

Any clues?

www.martyhulsebos.com

Last edited by hulsebos58 (2014-12-27 07:10:36)

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#2 2014-12-27 09:41:59

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Error-no products

your website is at http://www.martyhulsebos.com but your cart url is set to http://martyhulsebos.com. Try changing the cart URL to include the www.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2014-12-27 11:14:07

hulsebos58
Member
Registered: 2012-12-09
Posts: 54

Re: Error-no products

I made the change and the problem persists. Can you see if I made the change correctly, Rod?

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#4 2014-12-27 12:15:56

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Error-no products

Have you setup the pricing for 'default'? Also, check your shipping setup to make sure it's complete; I think there's a warning in admin if it's not.

Run diagnostics on your cart to make sure it's setup correctly.


Matt

The Turning Gate, http://theturninggate.net

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#5 2014-12-27 15:41:55

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Error-no products

As Matt suggested, your galleries are configured to use the 'default' pricing scheme but it doesn't look like you have one with that name.  Instead you have pricing schemes named 'Framed Photo', etc.  So either rename one of your pricing schemes, create a new one called 'default', or set your gallery to use the name of one of the pricing schemes you already have.

On that note, pricing schemes are intended to represent one or more products grouped together with a set of prices.  For example, you might have 'default' and 'premium' pricing schemes that both include the Framed and Matted Photo products, but differ on prices, or a 'schools' scheme that only included Framed Photos with prices specific to the schools market.

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#6 2015-01-04 04:06:25

MartinS
Member
From: Netherlands
Registered: 2012-10-29
Posts: 73
Website

Re: Error-no products

For what it's worth, Marty, as a new to CE4 user I had a problem which sounds just the same as you had when I could not get the cart to work, and this was solved as soon as I eliminated the "www" from all templates. The moment I restricted URLs to http://mydomain.com without the www, everything worked fine together.

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