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#1 2020-04-30 23:26:50

paulpegg
Member
Registered: 2013-03-07
Posts: 252

Update to BL3 error

I bought the update and ran the update in BL2. Got this 

Call to undefined method BacklightUtility::getClientIPAddress()|#0 /home/corve3/public_html/lesm/backlight/modules/module-framework/helpers/InstallerClient.php(101): InstallerClient->post('https://get.the...', Array) #1 /home/corve3/public_html/lesm/backlight/modules/module-framework/helpers/InstallerHelper.php(65): InstallerClient->install('40681270', 'paulpegg@optonl...', 'release', 'core') #2 /home/corve3/public_html/lesm/backlight/modules/module-admin/application/controllers/AdminController.php(1383): InstallerHelper->installModule('core') #3 /home/corve3/public_html/lesm/backlight/modules/module-admin/application/controllers/AdminController.php(1364): AdminController->install_module('core', 'update') #4 /home/corve3/public_html/lesm/backlight/modules/module-framework/controllers/Controller.php(56): AdminController->update_module('core') #5 /home/corve3/public_html/lesm/backlight/modules/module-framework/models/Dispatchable.php(136): Controller->dispatch(Array) #6 /home/corve3/public_html/lesm/backlight/modules/module-framework/Framework.php(73): Dispatchable->dispatch() #7 /home/corve3/public_html/lesm/backlight/index.php(32): Framework->route() #8 {main}|URL: /backlight/index.php

It looks like all the modules are at 3.0. Hopefully all is well.
Thanks,
Paul

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#2 2020-05-01 08:20:24

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Update to BL3 error

Hi Paul, that's strange.  The getClientIPAddress method and the call to it should all be in the same version of the framework. Can you try the following:

1. Visit backlight/installer/ on your site
2. Enter your Order ID and Email associated with your BL3 order
3. Clicking Install

That will overwrite the modules with the latest versions, and should fix the anomaly above.  Your albums and data should be protected, however for peace-of-mind you may want to make a backup of backlight/data first.

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