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#1 2020-01-31 03:46:04

TBC
Member
From: North Carolina, US
Registered: 2014-03-19
Posts: 178
Website

Publisher Not Working - Nil Issues

I have been having a devil of a time with Publisher after the last LR upgrade, and I am hoping that Guru Ben can help out!

I cannot currently use my Publisher. To my knowledge, I have ghe latest version, as I did it through Backlight ... 4.0.13

And, to my knowledge, I have the latest version of Backlight 2.0.13

My Publisher is not working at all. It has an uninvited question mark along it, and when I go to edit or try to update albums, I get any of the following error messages:

NilValueAgain.png

PublishConnectionCannotBeSaved.png

NilPluginPublisherError.png

I am way behind in being able to update galleries and publish new ones for both our participants, and secondly, for us.

Any help gratefully welcome!

Take care,

  TBC


TBC (The Barefoot Contessa, alias Margo Taussig Pinkerton)
https://www.BCphotoadventures.com/
https://www.BC-FineArtPhotography.com/
perpetual works in progress

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#2 2020-01-31 09:15:10

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher Not Working - Nil Issues

when you installed the latest Publisher plug-in, did you unzip it first? It looks like perhaps the zipped file has replaced the last version you had installed.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2020-01-31 15:42:14

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher Not Working - Nil Issues

That doesn't look like you have the correct version of Publisher.  If you're using recent versions, then in the left-hand pane of the Lightroom Publishing Manager, it should be listed as "Publisher, by The Turning Gate".
Try re-downloading the LR Publisher from this link https://get.theturninggate.net/install/ … r/release/
Making sure that the files have been extracted from the zip file, and reinstalling through the LR Publishing Manager.

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#4 2020-02-01 01:56:25

TBC
Member
From: North Carolina, US
Registered: 2014-03-19
Posts: 178
Website

Re: Publisher Not Working - Nil Issues

Rod and Ben, as usual, you two came through. I had downloaded and upzipped the file properly, but I had not installed it through proper procedures.

Many thanks to you both,

Take care,

  TBC


TBC (The Barefoot Contessa, alias Margo Taussig Pinkerton)
https://www.BCphotoadventures.com/
https://www.BC-FineArtPhotography.com/
perpetual works in progress

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#5 2020-02-01 06:27:32

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher Not Working - Nil Issues

Hi Margo, I'm glad to hear that solved it!

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