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O Learned Denizens,
I find myself in a tangle. Not least because I previously posted this in the wrong group, for which I apologize.
(1)
- Get a new laptop
- Login to the support community here at Turning Gate (the fact you are reading this appears to me to be proof of that)
- Go to "Docs" to refresh my memory
- See a prompt at the top right that says "Log In" - but I am logged in?
- Fail to log in because the ID I have used isn't the right one - what am I logging into that isn't the normal TTG site?
- Read the docs anyway
(2)
- Same new laptop
- Go to mydomain.com/galleries/backlight to my site login page
- Use admin, fail to remember password
- Press "forgotten password"
- Which ID, is it the one I use for this site, or the one called "admin"?
- Neither produce an email for me, what am I missing?
Thanks in advance,
Damian
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for yoursite.com/backlight forgotten password, use the admin login name and the admin email address you used in initial setup.
you may have changed your admin login name in the past, that could be a reason it's not recognized.
more here: http://backlight.theturninggate.net/doc … _passwords
if that doesn't do it, take a look at this post: http://community.theturninggate.net/vie … 637#p58637
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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(1) The login used at community.theturninggate.net (this forum) can't be used at backlight.theturninggate.net/docs/ (the 'docs' page). The latter is for us to update the content of the docs.
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