Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#77 Re: CE4 Publisher » Thumbnail issue after updating publisher » 2014-08-17 03:02:22

In the meantime I'm trying to overwrite the files that I uploaded to see if somehow something was missed on my end while uploading via ftp.

Everything is double checked and intact and I still have all the same  thumbnail issues as listed in my previous post.

#78 CE4 Publisher » Thumbnail issue after updating publisher » 2014-08-17 01:21:11

kristenwestlake
Replies: 22

I updated publisher yesterday and after publishing a new album and adding photos to another album, I notice the following:
http://www.kristenwestlake.net/gallerie … andscapes/

1. There is no photo displaying for the album thumbnail. Please refer to the 'Badlands' gallery.
2. The Great Sand Dunes Gallery thumbnail does not update to show other images. The one you currently see is the only image that was in the album prior to adding a few more images this morning. If you update the page you will notice the 'new' and 'White Sands' thumbs update but Great Sand Dunes does not.
3. If I click on the cart button on the newly added images (see the Badlands one for example) there are no thumbnails in the cart area.
4. Likewise, if I add one of the new images to my cart, the thumbnail is broken there as well.

It also appears that these same images do not have their thumbnails appearing to display in the auto index of their album set. In other words, when I go in to the album set to select a cover image, these newly added pictures are not in the drop  down menu.

Thanks for any help!
Kristen

#79 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-14 10:38:56

Hi Ben and you're welcome and thank YOU!

No, I never uploaded any files manually via FTP into the 'wild'. That is strange.

It seems whenever I've attempted to delete a gallery or an album from the server through LR it tells me that it may not delete from the server. It deletes from LR but I have to go in and manually delete it from the server via FTP. .. thus the results we are seeing now.

What do you recommend me doing in the future regarding this as I'm sure I'll encounter the need to delete at some point.
Thank you Ben smile

#81 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-14 08:03:45

Hi Ben,

My ttg.log is over 25 mg and won't attach. I could upload it to my server for you? Or is there a part in there that I can copy and paste for you? I will email you my log in details.

In the future, should I first delete any unwanted galleries and / or albums via ftp and then remove them from my LR?

Actually it was all of the galleries under the 'wild' album.  Wild was established as an autoindex under "wildlife" and then 'wild' was established for bird galleries. Do you need each name or will you be able to see them if you get to the 'wild' album?

thank you!
Kristen

#82 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-14 04:26:43

Ben,
I am doing a bunch of random searches right now and it seems that almost all the broken albums in the search are from the wild gallery. I know I had some from earlier client galleries though. Seems that maybe its the album sets within album sets that have given the most issue.

#83 Re: CE4 Pages » email icon : emailing the galleries page goes to home page » 2014-08-14 03:52:58

Hi Matthew,

Is that something that I can do or will it be in a future update?

Thanks!
Kristen

#84 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-14 03:49:44

Hi Ben,

I did recreate the wild album in Lightroom but when I tried to publish it says :
Can’t update this collection. The containing album set has not yet been created on the server. Edit the parent Alubm set to save it to the server before publishing to this album. When I try to publish the album set "Wild" I get the same message. I'm trying to publish the wild folder inside the Wildlife folder, as it was previously.

To get the wild and other albums off the server I first removed via Lightroom but that only removed them from my Lightroom galleries. Lightroom gives me this message:
You may delete this collection from Lightroom's catalog anyway, but it may remain on the service.

From there I went in and manually removed the folders via ftp.

It isn't the only album broken in the search. Any and all albums that I have manually taken off because Lightroom didn't fully remove them (as per the message above) show up in search. I am unaware of how many albums there might be as many of them were temporary galleries that I put up for clients and then later removed. But almost all my searches result in showing albums that do not exist.

Thanks Ben!
Kristen

#85 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-13 05:24:27

I'm glad you stayed to create that image ~ its one of a kind! I can imagine the emotion behind it!

I'm sure Ben will check in at some point. You all have to sleep sometime too! lol

#86 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-13 03:48:53

Daniel,

Really love your site as well smile Especially that first image that comes up on your slideshow - gorgeous!
I love how the moon mimics the light ~ and then all the colors of light in the background as though mini moons. Beautiful smile

#87 Re: CE4 Pages » email icon : emailing the galleries page goes to home page » 2014-08-13 03:08:29

So it looks as though this is the case: When emailed:
The indexes created by pages sends just a link to the home page with subject line and body.
The indexes created by LR autoindex sends the link but with no subject or body
The indexes created via publisher instances creates perfectly with the subject line, body and the link.

#88 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-13 02:45:44

thank you Daniel,

LR prevented me from doing it, stating there was a duplicate and that it would add a number behind the name (I am not sure now the exact wording).

Hoping Ben will check in and give some info on how to get rid of the old album set. Its happening with any deleted albums I have. When I'd delete them in LR it would state that even if I deleted it in LR that the album may still exist on the server. That is when I'd go in and manually delete the album.

Thank you smile

#89 Re: CE4 Pages » email icon : emailing the galleries page goes to home page » 2014-08-13 02:42:17

I see what you are talking about Rod.

I like the auto index sharing with the
Subject in the subject line
and the subject again over the link in the body to the actual page.

Will have to figure out why this isn't happening in all instances and why the included pages in pages go to the home page versus the actual page.

More to noodle on smile

#90 CE4 Pages » email icon : emailing the galleries page goes to home page » 2014-08-13 01:06:49

kristenwestlake
Replies: 6

Sorry for so many posts ~ scouring my site and trying to work out the bugs!

The social networking bar on the top left works wonderfully for sharing pages and images. However, it breaks the link to the actual galleries page when trying to share the galleries page. Instead of sharing the galleries page it shares the home page. It does work for other pages, just not the galleries.php

On email sharing it shows this in the message : Galleries
http://www.kristenwestlake.net
.. but sends the link to the homepage.

Thanks!

#92 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-13 00:30:39

I wonder if I have any files that are unnecessary after migrating from CE3 to CE4 and maybe one is 'holding' onto the old folder called 'wild'.
I did have to redo the wild gallery as it was another album set within wildlife. So I named the new one 'wild-birds' at 'http://www.kristenwestlake.net/gallerie … ild-birds/'

Something must still be picking up on that old one.
I have these files inside the wildlife folder where just wild-birds and mammals gallery folders live:
autoindex.xml
gallery.xml
gallery_ce3.xml
index.php
index_ce3.php
lib.php
lib_ce3.php
php_errorlog

Can I delete the ce3 files? maybe that would take care of the issue?

#93 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-13 00:22:19

Hi Daniel,

Thank you, I'm glad you like my site! smile

I tried to recreate the wild gallery in LR but it states that there is a duplicate gallery online. I do believe I manually took it off the server. There must be some hidden folders as I do not see that folder or any remnants of it on the server. Any ideas?

Thank you so much!
Kristen

#94 Re: CE4 Gallery » button for photos for download? » 2014-08-13 00:13:28

I'll PM you back and tell you her address smile

#95 CE4 Cart » Mobil Touch not displaying cart options with Search » 2014-08-13 00:12:23

kristenwestlake
Replies: 2

Hi,

I'm using the mobil touch gallery option for ipad and iphone.
Love it, except that when I do an image search and click on an image from the search results, the cart option does not come up over the image. The cart option displays very nicely in the mobil touch image by image via the galleries, but try a search and you will see that no cart displays over the resulting images.

Thanks!
Kristen

#97 Re: CE4 Cart » none of my products show up when I click on the cart button » 2014-08-12 22:55:05

ahhh, thank you Rod!

I just fixed it. Not sure how that got 'unfixed' .. probably in my attempt to add packages the other day.

Thank you again, now people can buy, buy, buy! LOL smile
Kristen

#98 Re: CE4 Gallery » button for photos for download? » 2014-08-12 22:47:56

Yes, the design is a major bottleneck. I just stuck with the basic and simple white. My biggest issue is always wording my galleries and organizing them. It's tough and always evolving!

That said, I hope to work on an overhaul of simplifying the non picture portions of my site as well. I feel those areas are too wordy and while I might understand it, I think too much information tends to either bore or overwhelm others. Seeing a ton of print (unless its an article) on a website page is less effective than an effectively written simple paragraph or two.

On another note, I am heading out (driving) to Washington state to see my sister and to photograph enroute, around, and on the way back. It would be awesome to meet you for coffee or lunch if you are around. I know I will be with my sister from next Thursday through the following Wed (27th). and my schedule is not firm ..

#99 Re: CE4 Publisher » Search results posting broken links (images that no longer exist) » 2014-08-12 22:37:33

I know, I wonder.

I was able to left click to determine the link location .. they all appear, at least in the eagle search, to be 'located' in the same non existent folder:

http://kristenwestlake.net/galleries/wi … single.php

http://kristenwestlake.net/galleries/wi … single.php

http://kristenwestlake.net/galleries/wi … single.php

#100 Re: CE4 Gallery » button for photos for download? » 2014-08-12 22:11:04

Perfecto Rod!

Thank you so much! Worked like a charm on firefox and hopefully on ie too!

Kristen

Board footer

Powered by FluxBB