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So, I got a response from the HOST....
QUOTE
The ticket # 4157525 that was submitted for pkgphoto.ca, regarding your website concern, has returned from our investigation. During our testing and investigation, the website was processed by our servers in 2 seconds. Please refer to the screenshot attached. The other website content is loaded dynamically by the domain. We apologize for the inconvenience, but we do not provide support for third party applications the website was built with. In order to ensure that you are entirely satisfied with this resolution, the ticket will remain open for 48 hours. If the issue is not resolved and/or the error(s) persists, please contact us and we will be happy to assist further.
UNQUOTE
Anybody care to comment....
I am looking into a new hosting service.... Probably Bluehost
Is anybody using Ehosts?
Thanks again for your assistance Ben , Rod and Mat.
Kevin
What Host do you recommend?
I am doing a cursory look at Bluehost or Hostgator..... What is the bare minimum that i need to run Backlight?.. I have everything but Wordpress... Will the requirements change with future releases fo TTG backlight?
Thanks
Kevin
Update Talked to the webhosting company (second time). They have opened a service ticket to examine the speed issue. Will post results as they come in.
Regarding setting up a Subdomain, they will not support subdomains. They suggested a subfolder solution!
Thanks for your input Rod.
I am not quite sure exactly what a subdomain is and how to set it up (or whether the host will support one). This process sure is a learning experience....
No, I have not used data-based dependent software on the site before....I started my site using and old copy of Dream Weaver and then graduated to TTG CE2, CE3, then CE4. Backlight was/is a dream come true for ease of use.
Here's hoping that i can sort this out.
Thanks
Kevin
I cannot have my site down much longer.... the backlight performance issue is too sporadic for me to deal with at this time.
Ben has told me that my site run fine at his end \, but I am getting emails from clients that are telling they are waiting 5 minutes for the site to respond. I have been trying other backlight sites (sourcing from this forum) and all sites are instantaneous or very close. After my site is loaded there are no issues.....
Is there a way that I can set up a test site on the server that is hosting my domain. For example put the backlight files on .../public/test and have the CE4 files on .../public. will the two sites interact/interfere with each other?
I do need a site up..... I have never had a problem with CE4. But I really like the Backlight interface.
thanks again
Kevin
Thanks Rod.. I wasn't seeing the server side and the Light room side as being separate, which of course they are! I would rather rebuild all the galleries in Backlight... a much simpler interface.... than CE4.
Thanks again
Kevin
Rod I could not get Backlight and CE4 to coexist. I am thinking it may be that I have Backlight+Pages. I tried to get BL pages out of the way but ran into some difficulties trying to see the various galleries.
BTW CE4 runs fine pages load very quickly... Backlight is still problematic!
Hi Ben I have reloaded Backlight with just a single gallery. I will email FTP info momentarily.
I ripped the site down again and started over with CE4. Speed is much faster with CE4
checkit out http://www.pkgphoto.ca/TEST
I am going to try to publish a backght gallery and have CE4 link to it. wish me luck!!!
Can CE4 and backlight coexist on the same installation of Lightroom?
Yeah sorry I did not answer those questions....
The host is BELL HOSTING
I have no other Non-backlight pages loadedat this time... Thinking I should reload CE4 pages.
No... the host does not use any caching or acceleration service. I least that is what i was told.
Ben was right, once the page has loaded the speed is fine... Its just loading the pages that takes the time.
Rod, i have looked at your test site and it loads amazingly fast.
I have looked at my site from outside my network, and it is still slow.
Thanks for looking at this Ben
I took the site down ...... I cleaned the public folder out completely.
Reloaded a basic site... with a Theater gallery on the Home page.
Acouple of small galleries in the galleries folder.
I talked to the Hosting company a they could not see any problems with the site.
Talked to the internet provider and they suggested not problems either.
Tested my internet speed connection... download is 6.0 Mbps upload is 0.64 Mbps Latency is 24 ms
MY SITE STILL SEEMS SLOW....
Is there anything else that I can do from this end?
I have considered going back to CE4 but I would have to reinstall and rebuild from scratch!
I am rebulding my site using Backlight... The experience has been great.... Backlight is certainly better than CE3 and CE4. I had a test site that was running not too bad...(needed some improvements). So I ripped my exiting site down and started over with Backlight. I got the first couple of galleries up and all was well. Loaded another gallery set up and then the site had problems loading... Both the Home Page and galleries are slow.
Before I completely rip the site down and start over, I am asking for some advice as how to proceed?
Could you Matt, Rod or Ben take a look and tell me what you think?
Most of the galleries are protected...not comfortable sending my admin creds through the forum.
Thanks
Kevin
I guess you need the url
I just figured it out. I reset the Lightroom Preferences...." holding "ALT-SHIFT" on Lightroom start up. Then I had to reload the TTG Publisher Plug-in.... Looks like all my Albums are intact.
Thanks
Kevin
I just closed Lightroom down and reopened to make some corrections to a gallery.
The Lightroom Publishing Manager reports that I can not use the TTG Publisher because "The "nil" plug-in is not installed or functioning properly".
How do I recover from this without losing the galleries that I have already created.
As i see it, the watermarks were handled right in the CE4 Plugin parameter set ups... I never saw them as a Lightroom parameter.
But, I stand corrected.... Thanks for the help Rod.
Kevin
Thanks Rod Missed that one completely TTG-CE3&4 handle the watermarks completely differently!
I looked high and low for information on how to watermark images... no luck!
I see in the Publisher (feature) where I can select a "Watermark to apply" and "Exclude watermarks in Thumbnails".... How do I edit the selected watermark?
I don't see anything in the Album Templates to be any to edit or set the Watermarks.
If I have missed the discussion on Watermarks in the Backlight Documentation, please forgive me and direct me to the documentation.
Thanks
Kevin
BTW my coding stinks... I know just enough to be extremely dangerous! In more simple terms I know nothing!
http://www.pkgphoto.ca
I have just set up Backlight Cart and created a test gallery utilizing the Cart. I am looking at some test purchases that i have made and trying to change the order Fulfilment to something other than "pending". As well i would like to show the Orders as being "Paid".
Thanks for your help.
Kevin
Thanks Matt
The customer had chosen the password and I was filling in the blanks.
Kevin
LOL I was just sending the last post when your post came in.....
Thanks a ton for your help and extremely fast response.
Thanks to Matt as well.
I have really got to rethink the move to BACKLIGHT... Just a tad out of reach for me at the moment.
Kevin
Best that I can figure out is that I used a password that was all digits.
for example "201608"
I have a gallery up that works...
It seemed to appear all at once. I did a couple of smaller galleries... 4 or 5 images each, and they were ok. Then this gallery at 24 images (Failed)... I will try exporting a smaller gallery that faisl and send it to you! Thanks
Kevin
I tried exporting a gallery from a completely different machine, thus a different install of both lightroom and ttg plugin.
smaller galleries have a tendency to work, but not always. This is a weird problem and I am getting very frustrated. I have compared the index.php file and the mobile.php file from a failing gallery to a good gallery and there is a major difference...no similarity at all!!!
I will try reseting the Lightroom preferences.
I am close to throwing in the towel!!!
Thanks again
Kevin
I deleted and upgraded the web engine... no luck... still the same error.
http://www.pkgphoto.ca/galleries/GinasGallery/Carolyn/
Is there something happening on the server side?
I have tried another machine as well!!
Thanks
Kevin
Thanks Rod... I will try deleting and reinstalling TTGCE4 Gallery v6.1.8 > I believe that this is the latest version... wrong ... there is an up grade v6.1.9 I will down load and upgrade now
Thanks again
Kevin
Yes I have, several times. I thought that there may be a corrupted image, so I reduced the number of images. Might this have something to do with Windows 10... I just upgraded a couple of weeks a go!