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Thanks for confirming Rod. It'll confuse users who'll just give up with an order before they rotate their ipad
In the meantime I'll remove some of the print options so it all appears on the screen.
Steve
I wonder if anyone else could check this please? I recently upgraded my ipad to 13.3.1.
I've noticed that when the ipad is in landscape orientation:
Backlight admin - the top menus don't work - if you tap "designer" the pull down appears but the options won't trigger. They work ok in portrait orientation.
Cart - this one is a lot more serious for me. if the options for a product don't all show when clicking on the cart icon, there's no way to scroll down to get to the "add to cart" button, leaving a potential purchaser unable to complete their transaction. If the ipad is turned to portrait orientation the add to cart button shows ok.
I've checked against another ipad running IoS 12 and everything works ok. Not sure whether this is a problem with my ipad or something linked to IoS 13 but if anyone is running an ipad with IOS 13.3.1 installed I'd really appreciate it if they could check they're getting the same behaviour with either backlight admin or when adding a standard print to their cart from this gallery on my site please:
This is something I've been wondering about for quite a while, and I've seen the posts in the past about watermarking images, disabling right click etc, but it's becoming easier and easier for people to use a mobile device to take a shot of an image.
I do quite a bit of event photography (although less than I used to due to commercial work) and income is generated solely through image sales. Generally it works out ok but for the past couple of years I've watched a lot of activity from customers browsing the images but not making a purchase, and dwindling sales. I know this is pretty typical behaviour, not everyone buys but of course people are have a good look at images and enjoying them without actually paying anything at all for my time to take them. I know some photographers, particularly equestrian which is an area I used to cover quite a lot, who've either turned completely away from online galleries and now print on site only, and one company who've put a paywall in front of the gallery so people pay a nominal amount to get access and view the photos. They offer incentives, e.g. free downloads or print vouchers as part of the paywall price.
I realise it's an emotive area and I fully understand that it's likely to annoy some customers because they fully expect to be able to browse images at no cost to them and don't understand (or don't care) that someone has spent the best part of their day taking photos. I wouldn't do this across the board, only for specific events which generate low sales but lots of browsing. The alternative of course is to drop those events but I'm persistent when it comes to squeezing a profit before giving up, although there is a limit
Has anyone had a similar experience and given any thought about how to implement something that sits alongside or integrates into Backlight? My initial research is leading me to look at using a Wordpress gallery with a paywall plugin but I haven't got to the point of testing that yet.
Very interested in any views on this.
Steve
Ah I see, good point Rod. I’ll try turning it off in Backlight and see if anything changes.
Steve
Hi Rod, thanks, yes just checked it and that's already enabled.
I haven't setup any other redirects with the host apart from the SSL https redirect (which was just a case of turning it on).
I don't have enough experience to establish whether something has gone wrong/misconfigured here or whether the redirects are actually correct!
Steve
Hi Jim, thanks for taking a look, that's really helpful. And thanks for the advice re underscores and dashes in slugs, I didn't realise how that affects the search.
No idea what's going on with all the redirect loops - I did notice this morning that I didn't have the SSL redirect switched on with the host so I've just made that change. I haven't applied any redirects myself (no idea how to and can't see anything in my cPanel to add or remove them) so I don't understand why the 301 and 302 redirects are happening. I've run a report from Screamingfrog and noticed that every album in my client response gallery has a 302 redirect?
I'm confused about why the 301 redirects. For example looking at the sitemap, https://adecentexposure.co.uk has a 301 redirect to https://WWW.adecentexposure.co.uk (and the same for all the top level pages in my site). Is this normal redirect activity for a host or do you think I need to raise a ticket with my hosting company to take a look at this?
Thanks for flagging up the orphaned page, I was confused by that when it was flagged up in SEMRush. I think that's my error, when I was getting my head around setting up Backlight I created a page /galleries2/ (shoud have realised when I couldn't create /galleries/) and then embedded the top level gallery rather than just pointing the menu to it. I've got customers visiting the site at the moment from a shoot yesterday so as soon as that actiity dies down I'll delete the /galleries2/ page.
Since upgrading I've been having some performance issues compared to my CE4 site, Ben kindly made some changes to the database config which helped speed things up but wondering whether the redirects are contributing to that, so thanks very much for taking the time to help me.
Steve
Hi Jim, thanks for clarifying. Yes that's the site.
I've only just migrated to Backlight so there are only two new albums on the site - one is private (password protected) and the other is public, but when I ran the Screamingfrog analytics both are coming up as non indexable (with a status code 200) which according to them indicates the pages won't be crawled:
https://adecentexposure.co.uk/galleries … -eaton-run 200 The 10k Eaton Mess Run 8th March 2020 - A Decent Exposure Media Non-Indexable noindex
https://adecentexposure.co.uk/galleries … prom-2020/ 200 2020 Grove School Prom - A Decent Exposure Media Non-Indexable noindex
I'll have to look at bit deeper into what Screamingfrog is reporting and why, but that's reassuring if you couldn't find anything tagged as noindex, thanks very much.
So I've been doing quite a bit of SEO work on my website for the past couple of weeks using Screaming Frog and SEMRush.
I've noticed that on albums theres a "noindex" tag set, so they're not searchable and won't appear on google. Is there any way to turn this on at all so albums appear on google search?
Thanks Rod, that’s really helpful. I’ve killed two birds with one stone because thanks to the link to that thread the problem of not being able to change the search text is also solved!
Hope someone can give me a pointer here, I turned off the GDPR notice in Backlight>settings>admin this morning because I couldn’t change the content of the message (the message I entered via Backlight>Settings>languages wasn’t updating on the contact form).
Now I find that can’t get the GDPR notice and checkbox to show again on the contact form. It’s turned on and I’ve cleared the template cache and re saved the contact form and related pages. Is there something I’ve missed?
This is a bit of a puzzle. Since upgrading my CE4 site to Backlight2 I've noticed that on loading a page on an IPad the logo image doesn't always appear. I also have a single image embedded in some pages and that often doesn't show either, leaving pretty much a blank screen. It seems to be intermittent, site is www.adecentexposure.co.uk
If I reload the page or rotate the IPad after the blank page has loaded then the images show ok, so not sure whether this is an IOS/Safari glitch? On a desktop (Mac) everything loads ok. Can anyone give me any clues as to what might be causing this please and any possible fixes?
Doubtless someone will drop by and go through the things to check, but if it helps I activated my https a couple of weeks ago and it took about 24 hours for everything to settle down properly - I had a variety of intermittent errors for most of the day.
OK, I'm going to apologise unreservedly for my lack of knowledge here
On my CE4 site I had a nice line under the menu, which ran just a little wider than the menu itself. My Backlight site has a line but it goes right across the screen.
Sooooo - I know this is a really (really) minor thing but how do I narrow that line? If this is a CSS thing then can anyone point me in the right direction please? (Rod, I've ordered the CSS Missing Manual!). www.adecentexposure.co.uk
All looking good now Ben and page load speed is a lot better! Thank you!
Thanks a lot for looking at this Ben, I've checked it over and it's all looking ok with no errors at the moment. Google pagespeed is still rating the site as quite slow though (score of 62).
Thanks Ben, that's interesting, hope there's something that can be optimised. The upgrade overall has been really worthwhile and it's so much better than CE4!
I've just replaced the home page gallery with smaller renditions of the images (that hasn't helped though). Let me know if there's anything else I need to do at my end. if you need to FTP onto the site all the credentials I've emailed previously will work.
Thanks for confirming that Rod. Looks like I need to re-title some albums then It's a great feature.
First of all many thanks to Ben for helping me with some problems while I moved my CE4 site across to Backlight. I've been putting off upgrading for ages so thanks very much for being so responsive!
I've noticed that the site stiil loads quite slowly compared to CE4 though - the old CE4 site loaded the home page in under 2 seconds. The site now takes around 4 - 5 seconds to load. It contains 31 album sets and 203 albums (a little less than the old CE4 site). PHP version is 7.3 (speed is no different if down versioned). The google speed index is coming back with a score of 60.
I'm assuming that the answer is going to be "hosting". If that's the case could anyone point me towards what I should be asking my hosting company (namesco, in the UK) to look for please?
Quick question that I hope someone can help me with. I've just upgraded my site so still feeling my way around everything. Really liking it so far though having been a long time CE4 user.
I noticed that no album sets are appearing in search results. Is there something I need to switch on somewhere or won't album set titles appear in a search?
So it looks like I'm good to go now with the migration completed, thank you Ben!
But - the problem now is that the site is incredibly slow to load. My test site with a few albums takes about a second. My original CE4 site took about 2 seconds (up to when I overwrote it yesterday). The Backlight site contains the albums from CE4 (32 sets, 217 albums) but the load time for the home page is 15-20 seconds. Lightroom is also incredibly slow uploading an album. Backlight admin is very slow to load. Anything I should be looking at?
Thanks Rod, it's not there, there's a little gap where I think it should be
The good news is that Ben got in touch overnight and he's onto this now so I'm sure he'll be able to put everything right.
I don’t see any way to migrate the cart from CE4 to Backlight either, can anyone tell me where that option should be please? I’ve purchased the module.
Hi Rod, thanks for helping, it’s the new templates. If I go into lightroom and create a new album using the Publisher (version 4.0.12) plugin, the only template showing is “default album”. Then shortly after, “error 418” pops up. The plugin authenticates correctly against the API.
In Backlight admin I can’t load the publisher, I just get the error message shown in the first post. But oddly enough it looks like the old CE4 albums have tried to migrate because if I go to create a page and insert an album they’re all showing there in a drop down.
All a bit of a mess, not quite sure what to do next.
This is a bit exasperating, reinstalled Backlight and now getting error 418 from Lightroom when I try to create an album, and the templates aren't showing up in the lightroom plugin either.
Found the plug in (right in front of my eyes ) so I can publish albums now without errors. But the pages I've transferred from my test site are a complete mess!
I've emailed Ben to see if he can resolve the migration errors, not sure whether to wait for him or reinstall Backlight and create the site again from scratch to see if that clears things up.