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Thank you Ben. I have shared the information with my people that understand what you just said.
Yes my email is Google (Gmail). went to this link and allowed for "less secure apps" to access my account. this fixed the problem but is not the most desirable solution. https://www.google.com/settings/security/lesssecureapps
Good Morning Rod, and once again, thank you for your help.
The link you shared that was to help me with adding screenshots to my post did not work.
My email is a gmail address.
I will look into the BlueHost solution and see if that works.
After upgrading to CE4, I created a gallery earlier this month, sent it to my client (after testing, of course) and it worked - meaning, after he selected his images and filled in the submit form, I received an email.
I have made several galleries since then, here is one: http://galleries.amcknight.com/clients/qca/blopezhome2/
Although I do "see" the feedback in my "client response gallery admin", I did not receive an email from the client with their choices.
I read some other posts to try to figure it out but I didn't.
and I do not use BlueHost
I tried to attach a screenshot of my settings (mail send type-SMTP, host-smtp.gmail.com, username-alex@amcknight.com, smtp port-465, smtp security protocol-ssl account, etc) but it didn't seem to work
never mind...found the issue somewhere between the screen and the chair
When I go to this page on a mobile device - iOS, android, phone or tablet - I am unable to "check the checkbox" or "select an image" is this a known problem? Or a setting I missed?
that is much more clear than the directions in the readme.txt
thank you again Rod.
I think I can repair the damaged tag-be file because I just remembered my server runs "Time Machine". cross your fingers
Oh Rod, I would call you a savior but I messed up my tasks before I could see the results of your experience. In a rookie mistake, I went to do the update from 6.1.1 to 6.1.3 and read the readme.txt as I dragged and dropped the new ttg-be folder and told the computer to "replace". Well, that messed up a few things because some things wouldn't let me modify them. So, I now have a totally messed up ttg-be file and based on the readme.txt, I probably lost all the data I built yesterday. On the bright side, that will take care of my " 's " problem in the Alex's basic feedback profile I created.
In doing the upgrade, I also ran into this tidbit that I don't understand:
To update to CRG 6.1.3:
* Replace the **CE4-CRG.lrwebengine**, and restart Lightroom
* Replace the **ttg-be/crg/application** directory
* Log in as admin to **ttg-be/crg/admin**
does the above mean, even though I downloaded a whole new tag-be file for 6.1.3 that I am ONLY to REPLACE the file named "application" that is inside the "cry" file that is inside the tag-be folder I downloaded?
Not sure what I will do about my tag-be folder that is all messed up. any thoughts?
last but certainly not least, Thank you sir for your time and help.
First, I am not as computer literate as I need to be, forgive me for my laymen's terms.
Second, my associate set me up several years ago in CE2 v4.02 and I have had great success with it.
Third, my associate is no longer with me
Fourth, I wanted to upgrade to CE4 so I could eventually offer a sales cart for some of my "personal work".
Fifth, I only use these galleries for client review of the shoot. They are "one off" web galleries that are deleted shortly after client has chosen the shots they need.
a sample of my previous gallery can be found here: http://amcknightgalleries.com/personal/ce2/
a sample of my current gallery can be found here: http://galleries.amcknight.com/personal/ce4/
In testing Ce4, I have included many options that I will probably not use (downloads, color labels and ratings).
Here are the issues I am facing:
1) user cannot choose any images (check circles do not work)
2) A) neither do any of the icons in the status bar (hide selected, dim selected, show all, submit feedback and B) the logout icon isn't even there - though it is in my "preview".)
3) when user clicks on feedback (pencil icon) nothing happens - (in preview, the feedback page appears but it doesn't correspond to the feedback page I made in ttg-be set up)
4) when simply enlarging image, the filename isn't there but color labels are).
5) I did set up feedback in ttg-be and chose my "Alex's basic" in
oh and 6) (sorry) in my old gallery (CE2), there is an obvious "fill in" area for name, email and comments, where is that in CE4?
There are some more things but these are keeping me from actually using CE4 for my new shoots.
any help is appreciated, qualified help will be compensated.
Alex
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