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#1 Backlight 3 Support » Unexpected error: Trying to access array offset on value of type null » 2020-05-27 08:46:30

mel
Replies: 3

Something went wrong
Unexpected error: Trying to access array offset on value of type null in AlbumDAO.php on line 732

Please report error at http://community.theturninggate.net

I get the following error in 2 client response galleries. I'm looking for a solution. I bought Backlight 3.0 and the client response gallery yesterday after using Backlight 1.X for 4 years. It look much better.

#2 Backlight 2 Support » Unable to access my Backlight galeries » 2020-05-20 09:19:58

mel
Replies: 2

I'm unable to access my Backlight galeries. When I try I get the next error message. What is the solution.

Deprecated: Function get_magic_quotes_gpc() is deprecated in /customers/d/9/2/boasphoto.nl/httpd.www/backlight/framework/init.php on line 19 ini_set(): Headers already sent. You cannot change the session module's ini settings at this time|#0 [internal function]: ErrorHandler::handleError(2, 'ini_set(): Head...', '/customers/d/9/...', 65, Array) #1 /customers/d/9/2/boasphoto.nl/httpd.www/backlight/framework/helpers/AuthHelper.php(65): ini_set('session.save_pa...', './../../backlig...') #2 /customers/d/9/2/boasphoto.nl/httpd.www/backlight/framework/init.php(123): AuthHelper::handleSession() #3 /customers/d/9/2/boasphoto.nl/httpd.www/galleries2020/ideacultuur/lib.php(56): require_once('/customers/d/9/...') #4 /customers/d/9/2/boasphoto.nl/httpd.www/galleries2020/ideacultuur/index.php(8): require_once('/customers/d/9/...') #5 {main}|URL: /galleries2020/ideacultuur/index.php
Something went wrong

Unexpected error: Cannot modify header information - headers already sent by (output started at /customers/d/9/2/boasphoto.nl/httpd.www/backlight/framework/init.php:19) in init.php on line 53

Please report error at http://community.theturninggate.net

How can I find out if I'm entitled to a free upgrade to Backlight 3.0

#3 Backlight Support » Unable to upload photo from Lightroom to an Album » 2018-03-28 22:52:36

mel
Replies: 1

Hi

When i try to publish an album with Backlight and the CRG i get the following error message:
Unable to perform action: getPublishedRenditions

Message: SQLSTATE[HY000]: General error: 11 database disk image is malformed
sql:
'select pr.* from photo_rendition pr left join photo p on pr.photo_id = p.id where p.album_id=?'
params:
array (
  0 => 97484,
) in PdoExtended.php on line 552

What should i do to solve this problem

Mel

#4 Backlight Support » One albumset for multiple Lightroom catalogs » 2017-02-03 23:31:30

mel
Replies: 1

How can i have albums from multiple lightroom catalogs.
On the first of januari i started with a new 2017 catalog. The old one spanning a number of years became to big and to slow.
But i also created and published some albums sets and albums with the old catalog. And will probably have to create some new ones from the 2016 and before catalog.
For the same clients i want to create new albums from my new 2017 catalog. Is there away that i can import or make the albumsets visible under my backlight publishing tool. That i can add new albums.

#5 Re: Backlight Support » Error after upgrading lightroom 'Unable to perform action:getSetupForT » 2016-06-26 21:03:42

mel

I reinstalled thet plugin and created a new api key. The error remains when i create a new album

#6 Backlight Support » Error after upgrading lightroom 'Unable to perform action:getSetupForT » 2016-06-26 19:11:37

mel
Replies: 3

I have upgraded lightroom to version CC 2015.6.

I reinstalled the plugin.
when i try to create a new album i get the following error message.

Unable to perform action: getSetupForTemplate
Message: The template could not be found.  Please edit this album and select another template.

Which step should i do next

#7 Re: CE4 Client Response Gallery » TTG-BE admin ask for ttg-be/framework 2.0.4 where can i download it? » 2015-09-24 01:52:34

mel

Thanks Rod,
I probably logged in to the admin tool from the wrong directory.  I forgot to run the index.php script in the crg/admin directory. I reinstalled all everything again. And now it is working fine.
Thanks for your remarks

#8 CE4 Client Response Gallery » TTG-BE admin ask for ttg-be/framework 2.0.4 where can i download it? » 2015-09-23 23:49:20

mel
Replies: 4

I get the following error message in the client response gallery
The client response gallery is currently unavailable

I update with the current packages. In the TTG-BE i get the following error

TTG BE Admin requires framework version 2.0.4, but the installed version is 2.0.3.

Upgrade the files in ttg-be/framework to the latest that were bundled with the TTG BE.

But the updates for the new version contain
CE4-TTG-BE-203.zip (2.15 MB)

Where can i download version 2.0.4.

#9 CE4 Client Response Gallery » Client response gallery currently unavailable » 2015-05-03 20:48:54

mel
Replies: 2

Problems setting up de e-mail response in CRG04
Where do i find the information about solving problems about de client response gallery CE4. Can i also run it stand alone without the ttg-BE. I'm getting the following error message.
Client response gallery currently unavailable. The feedback profile could not be found.

http://www.boasphoto.nl/galleries/peter/

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