Community @ The Turning Gate

Ok.... I have now updated to the latest version......

All seems to be working now, and thank you ROD, for helping me in giving guidance. I am still confused as to why the site wasnt updated to the latest version, but perhaps some files were lost when my hosting provider had a poke around.

Really appreciate your help in solving this. Thank you again.
Brilliant stuff

By the way, heres another thought as to why I havent received any emails..... my backlight is most likely up to date!!

I did email BEN with the login details as you suggested Rod, in the hope that he could take a look and see whats going on.
I'm pretty sure my backlight is up to date.........

Hopefully you guys can help with this.

Thanks Rod, I just found that page and I have redownloaded the files, but what I actually need are the latest updates to these.

I have theatres, backlight, and cart modules.... Is there any way of finding these updated files on the website somewhere? I have looked and cant find them. I know emails were sent with links to updates in the past, but its clear I have missed the latest updates. I know my email address is working, but not sure why I was missed off the list and is there anyway I can be resent the emails with the latest updates please?

Thanks

Rod, thank you.

I have emailed Ben with some admin details, even though I cant access the admin, he may well know a different way!!

If possible, could you let him know that he should expect an email from an email address with my-photography.co.uk in it so it doesnt go amiss.

Would be great to get this resolved as soon as possible, otherwise Backlight is going to have to be deleted and I will have to find another solution if possible, dont really want to do that, as its such a great system

Hope you don't mind, but I have just emailed you with a query. I also want to provide you access so you can understand what I mean!!

I have one more question Rod.....

Can I attach a photo of the frame next to the size in the drop down box, if so, how? I thought I saw an option for that, but now I can't seem to find where I saw it....perhaps my eyes are deceiving me!!!!

I would like to have a download and a print option.

I will have a go at what you suggested, I have tried that but for some reason I don't think (if i can remember, that it actually worked correctly)

Your suggestion sounds simple, but I don't think it worked for me, but am going to have another go.

Matthew,

Is there going to be an option to keep your existing customers happy by providing discounts to those that have previously purchased Backlight 1 and associated add-ons?
It feels to me that I will have to pay a 2nd time for a newer version? Perhaps I am reading this all wrong, but it niggles a bit.

Also..... in Backlight 2 will there now be an ability to attach voucher codes to individual albums? This is one of my biggest "wants" and I am sure others feel the same way.

Rod,

Thank you.

I have just emailed you.

This is my albums in Lightroom:

For each album, I want to provide a digital download and have each album set to a different price.

I have done this for 2 albums, but when I try to replicate what I have done, it simply comes up with an error on my website telling me no products are available to purchase - Please try again later, or contact the photographer if this problem persists.

Which is not correct, as the files are uploaded etc etc.....

I seem to be having difficulty understanding in backlight administration, the following..... packages, products and pricing schemes.

I know, its fairly easy to understand, but how the hell am I getting this so wrong that it comes up with the error above?? I am editing the album to reflect the Integration that matches my pricing scheme in backlight administration. What on earth am i doing wrong or missing????

I have spent the last 4 hours mucking around with changing so may options just in those 3 areas that either i am confusing myself, or backlight seems to be confused.

This is so frustrating!!!! Please help

So if I save my catalog, I can reopen this saved catalog and all the images and settings will be available?

Thats what I was hoping but am sure i tried this a few years ago and it didnt work, and worried that this wont work now for some reason.

Ideally, I want a catalog that I can use soley to add new images to it, publish to my site and thats it.
Another catalog that I can use purely for my modelling photographs

Is this possible?