Community @ The Turning Gate

Anyone who cares to look into this report and try to understand whats going wrong! I've updated the background image but it still seems to be the issue there! 33.06sek to load an image that is just south of 140kb.
Is this caused by something in Backlight2 or is this an issue for the web provider? They can't find anything in their end after quite careful investigation.
Around 35sek to load the first page is enough to scare visitors away for sure!

I do wish the suggestion you made tgalex was the explaination but thats not the case my masthead is less than 300kb and the text (as a png on top) is around 40kb. All my design images that is loaded on regular basis is all way less than 1mb.

Well most of the files are less than 1200px jpg, and normally save them with compression 9 in PS or similar in Lightroom. So the images should not be the issue. Even pages without images are slow to download. Sometimes its not really like it feels like it slow with downloading due to size more to some other kind of issue, like it does "get stuck" for a while, hard to describe but loading a page with one or two images over a 200mbit LAN should not take 45-50sek... and then it should load the webpage and leave the image out I would guess!

Thanks! That was a simple fix! Should even have figured that one out myself, anyhow.. thanks again!

Rob, i tried that as well to be honest! I'm sure I made some mistake and that it might work but since the other solution with just adding the files manually into the "custom-thumbnails folder" was so simple it was a much easier fix for me! If you figure it out thou feel free to let me know what I did wrong! ;-)

Either way I must say that after going from a CE4 site to a Backlight 2 im really impressed with the new version.... really easy to work with!

Hey, I have the same issues as mentioned above. I have a "album set" containing a few albums and have created a "hidden" album with thumbnails. It works great with using the cover image in the hidden folder for the "album set" however folders at the same level in the chain are not able to read/find images from the hidden album (at the same level in the hierarchy)

This is how it looks
ALBUM SET
-Album 1
-Album 2
-custom_thumbnails

and album 1 and 2 should be able to read from the custom_thumbnails.

Any simple work around to this issue?

/Daniel

I've tried changing them around. As far as I understand the first one is the cropped one which is 16x9 ratio and then the actually panorama? correct?

Yeah... which i've read but still missed it! So I guess mainly on me but still ..

But Fotomoto reads straight from the gallery as far as I can see and the tumbnail displayed on the fotomoto preview has the watermarking on it!

Great! I'll look in to those options and see what fits! Have a great night!

Yepp! That fixed it! Thanks, as always a great support forum!

Yeah okay! Thanks I'll try that one! I think that was a clickbox in CE3... would it be possible to put it back for the future?
I don't really see the use of it other than it might look a bit cool... is there any other features with it that I'm missing?