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#1 Re: General » Backlight 2: 2 Website Instances? » 2019-02-21 03:15:09

Great: thanks for pointing me to that clarification Rod.

Cheers

Gerry

#2 General » Backlight 2: 2 Website Instances? » 2019-02-20 12:24:29

gerry.wall
Replies: 2

I'm currently using CE4 to support my professional website and my family website. Super happy with the support that I received with a recent question, and looking to upgrade to Backlight 2.

Question: can I use Backlight 2 to support two website instances (family + professional), or do I need to purchase 2 licenses?

Grateful,

Gerry

#3 Re: General » Challenges logging in to Customer Site » 2019-01-25 20:45:20

Matt: thanks so much for your outstanding support in resolving for me: I really appreciate it.

Best regards

Gerry

#4 Re: General » Challenges logging in to Customer Site » 2019-01-19 01:25:04

Order # 26663

Hi: I would be grateful for updated logging information to my customer account. The username/password that I created at the time of purchase is no longer working.

I've tried contacting through this page, through the customer forum and directly to Matthew C (through email and through the forum with help on the latter from Daniel Leu) to no avail. I'd appreciate help or advice.

I have been a Turning Gate user since CE2. I want to ensure my site is running with the latest CE4 (now retired I understand), before I consider Backlight 2. Again, I'd be grateful for your help logging into my account to download the latest CE4.

Regards

Gerry

#6 General » Challenges logging in to Customer Site » 2019-01-16 23:23:14

gerry.wall
Replies: 5

Hi: my username and password does not work anymore: I want to download the latest versions of the retired CE4. I've made an approach through email and on the ttg webpage contact to no avail.

Appreciate moderator or Website Admin advice/help to retrieve access to my customer account.

Thanks!

Gerry

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