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#1 2019-12-24 06:42:08

vscotth
Member
Registered: 2013-07-02
Posts: 21

Error Message When Check Authentication Button Clicked

In the LR Publishing Manager, I see the error message below when I click the "Check Authentication" button.

Errdialog bbcode

The URL I'm using is [mysite.org]/backlight/publisher/

There is no publisher folder in the backlight folder. I followed all of the installation instructions - didn't see any reference to installing publisher.

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#2 2019-12-24 07:53:07

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Error Message When Check Authentication Button Clicked

Hi.  There is not meant to be a publisher/  directory -- this is handled dynamically with the .htaccess file.  Can you make sure that the API URL starts with either http:// (if you don't have an SSL certificate) or https:// (if you do).  If that doesn't help, then please send me an email with your site details: URL of your site and Backlight admin login, so that I can look further into it.

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#3 2019-12-24 08:44:24

vscotth
Member
Registered: 2013-07-02
Posts: 21

Re: Error Message When Check Authentication Button Clicked

Thanks, Ben.  It was a matter of RTFM... the https:// fixed it.

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#4 2019-12-24 08:48:16

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Error Message When Check Authentication Button Clicked

That's great.  I'm glad to hear.

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