Community @ The Turning Gate

Support community for TTG plugins and products.

You are not logged in.

#1 2019-11-22 21:09:29

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,143

The media could not be loaded (error)

I have a video that should play here: https://pideja.ca/danlev/galleries/animation/. I used to work fine but since I changed the media, I get the error message "The media could not be loaded..."

The video ID is portfolio2019v4e_v3 and is in the mp4, webm and ogg formats. The three video files are in the videosrc folder within the galleries/animation folders.

The video plays fine when opened in QuickTime Player.

What is wrong here?

Last edited by pideja (2019-11-22 21:11:24)

Offline

#2 2019-11-22 21:28:48

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,091
Website

Re: The media could not be loaded (error)

According to the docs, the videosrc/ folder should be in the root of the site at the same level as the backlight/ folder


http://backlight.theturninggate.net/doc … ding_html5


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

Offline

#3 2019-11-22 21:37:58

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,143

Re: The media could not be loaded (error)

Thanks, Rod....I had placed incorrectly the videosrc folder in one of the gallery sub-folders (animation).
Is that sub-folder now obsolete?
Trying to trim down the site structure, you see.

Anyway, all is now running smoothly in DanLev.

Offline

#4 2019-11-22 21:40:29

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,143

Re: The media could not be loaded (error)

By the way, I just noticed the time...it's 07:40 here in Montreal. That means it's 04:40 where you are. Do you ever sleep?

Offline

#5 2019-11-22 21:43:33

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,091
Website

Re: The media could not be loaded (error)

that folder used to be included in the album(gallery) folder back in the CE4 days.
Perhaps that was also the case for Backlight 1?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

Offline

#6 2019-11-23 00:14:55

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,091
Website

Re: The media could not be loaded (error)

pideja wrote:

By the way, I just noticed the time...it's 07:40 here in Montreal. That means it's 04:40 where you are. Do you ever sleep?

I just usually get up early. Stems from having jobs that started at 6 am for much of my life.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

Offline

Board footer

Powered by FluxBB