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Support community for TTG plugins and products.

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#1 2019-08-23 00:10:27

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,028

More Mail Woes

Suddenly this site lucnadeau.ca does not receive mail sent from the Contact section of the site.

I figured it must be something to do with updating the site so I go to the Backlight design pages and try to go to the Backlight modules and this is what I get:

Something went wrong
Backlight was unable to connect to https://get.theturninggate.net. Please wait a few minutes and try again.

If the problem persists, make sure that your server is able to make external requests to https://get.theturninggate.net

This site has been humming along for three years with no problem.

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#2 2019-08-23 00:23:55

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,028

Re: More Mail Woes

Seems the mail problem is intermittent. Some messages got thru while we are still waiting for earlier ones.


Still can't access the Backlight modules.

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#3 2019-08-23 00:51:47

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,028

Re: More Mail Woes

After checking, none of the sites I manage and that are residing on my host's server can reach the Backlight's module update page.
Could it have something to do with my host?

Just checked a site I manage, but on a different host with the same error message.

So I guess it is a TTG temporary problem.

Last edited by pideja (2019-08-23 00:54:20)

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#4 2019-08-23 00:57:16

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,731
Website

Re: More Mail Woes

looks like the Backlight servers are having an "issue"


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#5 2019-08-23 04:12:38

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,028

Re: More Mail Woes

UPDATE: email seems restored on the site. What happened? Don't know, but mail is back.

Meanwhile, the Backlight server still has issues.

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#6 2019-08-24 00:09:36

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,028

Re: More Mail Woes

Everything back to normal at the Backlight server. Did my updates, all is well.

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