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#1 2019-05-13 21:35:51

djrounds
Member
Registered: 2013-09-27
Posts: 17

Sporadic page navigation 404 errors

Hi,

I recently changed providers and I believe successfully migrated a working Backlight 2 installation.  I'm in the process of making some changes to the site design and the work is not complete.  The problem I'm encountering is when I try to navigate through the menu bar I sporadicly get 404 errors.  There seems to be no pattern to the page not found errors.  If I return to the home page and retry the page may load this time.

A little background may be helpful.  On the previous server the Backlight 2 installation was in a subdirectory of public_html called newsite.  So when I moved the site after restoring the Backlight 2 directories I needed to update paths.   Eventually everything seemed to load properly with the exception of these occasional load errors.  As I continue to build the site I keep seeing these errors.  I think I've checked all the settings but the fact that sometimes I can move through the site (roundsimaging.com) is unsettling.

For what it's worth this box is supposedly providing PHP 7.2.16 and Apache 2.4.39 but displays a Litespeed logo with the 404 error page.  I can return to the previous provider within 30 days (at a higher price) so I need to figure this out soon and any help is greatly appreciated.  The site is roundsimaging.com

Thanks,
Dave Rounds

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#2 2019-05-13 22:59:14

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,719
Website

Re: Sporadic page navigation 404 errors

Do you have more than one Menu Set? If so, make sure the same menu set is assigned to all page templates you might have.

This could also be an .htaccess issue. Did you upload the .htaccess file from the root of the unzipped Backlight-installer.../ folder to the root of the site?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#3 2019-05-13 23:34:27

djrounds
Member
Registered: 2013-09-27
Posts: 17

Re: Sporadic page navigation 404 errors

rod barbee wrote:

Do you have more than one Menu Set? If so, make sure the same menu set is assigned to all page templates you might have.

This could also be an .htaccess issue. Did you upload the .htaccess file from the root of the unzipped Backlight-installer.../ folder to the root of the site?

Thanks, That seems to have done trick.  I thought I uploaded the .htaccess file but apparently not.  Easy fix, thanks again.
Dave

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#4 2019-05-13 23:50:41

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,719
Website

Re: Sporadic page navigation 404 errors

whew!


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#5 2019-06-28 18:08:32

bernard45
Member
Registered: 2015-08-18
Posts: 99
Website

Re: Sporadic page navigation 404 errors

Hi,
I have a similar problem : intermittent 404 error, but only when I go one (or two) level higher via bredcrumb.
.htaccess is present at the root, and I have only one menu set.
Thanks,
Bernard

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#6 2019-06-28 19:03:59

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,077

Re: Sporadic page navigation 404 errors

Can you provide links?

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#7 2019-06-28 19:06:12

bernard45
Member
Registered: 2015-08-18
Posts: 99
Website

Re: Sporadic page navigation 404 errors

Link to the site via http ?
www.bleverd-photo.net

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#8 2019-06-28 19:10:41

bernard45
Member
Registered: 2015-08-18
Posts: 99
Website

Re: Sporadic page navigation 404 errors

It happens only after doing some navigation using the left and right arrows (upper right corner).
Before navigation it's ok.

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#9 2019-06-28 19:20:20

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,077

Re: Sporadic page navigation 404 errors

I can see it, thanks.  Is this an example: Clicking from this page to "Afrique Sud 1": http://www.bleverd-photo.net/galleries/ … single.php

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#10 2019-06-28 23:53:19

bernard45
Member
Registered: 2015-08-18
Posts: 99
Website

Re: Sporadic page navigation 404 errors

Yes

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#11 2019-06-28 23:54:37

bernard45
Member
Registered: 2015-08-18
Posts: 99
Website

Re: Sporadic page navigation 404 errors

The URL to 'afrique Sud 1' looks completely wrong.
Bernard

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#12 2019-07-11 00:46:09

bernard45
Member
Registered: 2015-08-18
Posts: 99
Website

Re: Sporadic page navigation 404 errors

Hi Ben,
Have you been able to find something concerning this problem ?
Thanks,
Bernard

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#13 2019-07-11 08:14:00

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,077

Re: Sporadic page navigation 404 errors

Hi Bernard, we're working on Backlight updates.  I'll look to put a fix in for this.

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#14 2019-07-11 11:05:12

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,077

Re: Sporadic page navigation 404 errors

It's fixed in our latest version that's under testing.

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#15 2019-07-15 01:48:11

bernard45
Member
Registered: 2015-08-18
Posts: 99
Website

Re: Sporadic page navigation 404 errors

Thanks Ben !
Bernard

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