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#1 2019-07-03 21:10:38

123456
Member
Registered: 2014-09-22
Posts: 85

TTG CE4 Album List disappeared into Lightroom

Hi guys,
yesterday I've deleted "com.adobe.LightroomClassicCC7.plist" for Adobe assistant on my mac.

I've Lightroom Classic.

When I've reopened Lightroom, the TTG CE4 Publisher plugin was not installed.
So, I've reinstalled it, but all the albums inside TTG CE4 Publisher list (inside Lightroom) are disappeared.
Now, I can see only "Default Album".

On my FTP, I've all the album, over "/galleries" ...

I know that tha Album list, is stored inside lightroom catalog.
There is a way to put it manually ?

Cheers.
F.

Last edited by 123456 (2019-07-03 21:12:04)

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#2 2019-07-03 21:30:42

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,717
Website

Re: TTG CE4 Album List disappeared into Lightroom

Do you have a recent catalog backup?
Is the file you deleted in the Trash and recoverable?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#3 2019-07-03 21:37:52

123456
Member
Registered: 2014-09-22
Posts: 85

Re: TTG CE4 Album List disappeared into Lightroom

...no, I've no backup, it's happened yesterday...
I've a catalog, but not recent... i month ago...
There is not a way to put it by hand into lightroom ?

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#4 2019-07-03 21:53:16

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,717
Website

Re: TTG CE4 Album List disappeared into Lightroom

You’re using the same catalog that created the albums in the first place?

as far as I know, there is no way to "import" the album data from the site to Lightroom


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#5 2019-07-03 23:48:12

123456
Member
Registered: 2014-09-22
Posts: 85

Re: TTG CE4 Album List disappeared into Lightroom

Yes,
same catalog...

:-(

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#6 2019-07-03 23:58:58

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,717
Website

Re: TTG CE4 Album List disappeared into Lightroom

Strange. I've often deleted my Preferences file when Lightroom was acting weird and it never affected the catalog itself.

This sounds like a Lightroom problem. You might try posting over at Victoria Bampton's forum. There are a lot of really knowledgeable and helpful people over there who may know how to recover missing collections (Publisher albums are another kind of collection).
https://www.lightroomqueen.com/community/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#7 2019-07-04 00:27:46

123456
Member
Registered: 2014-09-22
Posts: 85

Re: TTG CE4 Album List disappeared into Lightroom

...yes, but happened :-(

Thanks for interesting.

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