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#1 2017-02-02 19:49:34

Mediahype
Member
Registered: 2017-01-18
Posts: 42

Blank 'Tray 1' in client response

Really sorry for the barrage of help requests, still learning this software and I can't find a reference to this query in existing tickets.

I have a client response page set for client login at the following url;
http://www.overthetopimagery.com.au/bac … -response/

The Tray 1 area is blank and I have been unable to locate where I can add some custom text here.

In a normal page template one can add html to Tray 1, Tray 2 and Body which I have done for the rest of the site. 

The client response menu item however is a url to the client response template not a call to a page.  I can't see where to customise this as there is nowhere in the client response template to add in this info.

If there isn't anywhere to add Tray 1 content to the client response, is there some html code I can insert to a page that will display the client response login?

I set the client response up as per the following guide;
http://backlight.theturninggate.net/doc … management

Regards

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#2 2017-02-02 22:05:09

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Blank 'Tray 1' in client response

This behavior is normal. The page content area is replaced by the login page and there is no tray content area.
You can personalize it in Backlight > Client Response > Localizations. The field will accept HTML.
I've not tried it yet, bit you may be able to use the TTG responsive grid in this field.
More on responsive grid here: http://ttg-tips-and-tricks.barbeephoto. … backlight/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2017-02-02 22:41:11

Mediahype
Member
Registered: 2017-01-18
Posts: 42

Re: Blank 'Tray 1' in client response

Interesting concept Rod.  I'll look into the reponsive grid and localisations and have a play.

Cheers.

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#4 2017-02-03 00:59:42

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Blank 'Tray 1' in client response

If you try it, be aware that anything you put in the TEXT_LOGIN field will be wrapped in H1 heading tags and inherit h1 styling. To override this, use inline styling or custom classes to set font-size, line-height, font-family, etc. on any heading, paragraph, anchor, and other tags.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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