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#1 2016-10-31 05:02:17

lmiller41
Member
Registered: 2016-05-07
Posts: 42

Unable to access Publisher

My Lightroom TTG Publisher is no longer able to communicate with the publisher folder on one of my websites.  Authentication fails with "Unable to perform action: checkAuth  Message: The page sent an action which was not available".   I did a complete re-install of Backlight and got the same result.  I recently migrated my three sites to In Motion hosting and this is the first time I tried to publish a new gallery. Interestingly I can publish just fine to my other site.  Any help would be appreciated.

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#2 2016-10-31 05:07:48

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Unable to access Publisher

Hi, can you provide me with your API URL and a Backlight login via the Email link under my picture? I'll try to work out what's going on.

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#3 2016-10-31 05:16:17

lmiller41
Member
Registered: 2016-05-07
Posts: 42

Re: Unable to access Publisher

Done

My problem sounds just like the one in this thread:

http://community.theturninggate.net/vie … hp?id=7145

Last edited by lmiller41 (2016-10-31 05:22:32)

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#4 2016-10-31 06:21:15

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Unable to access Publisher

Solved.  It was the www to non-www redirection on the server tripping up the API call.

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