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#1 2016-09-02 22:01:52

Ken
Member
Registered: 2013-03-16
Posts: 314
Website

Backlight Cart issue

I just added a single image to my Summer Gallery. When I click on the cart icon, to add it to the cart, I get the following message:

"No products are available to purchase - Please try again later, or contact the photographer if this problem persists."

The image is the last one in the gallery: New Summer Rain DC-007-W

None of my other images have this issue. When I click on the cart icon for the other images, then the normal "add an item to the cart" dialog box comes up. Here is the link to the gallery:

http://sweetlightgallery.com/galleries/2-summer/

Any ideas why this is happening?

Thanks for your help

Last edited by Ken (2016-09-02 22:03:17)

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#2 2016-09-02 22:52:30

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Backlight Cart issue

Hi Ken, this can happen if you have fields in your pricing scheme that do not have prices set, or no shipping methods that are enabled and have pricing set.

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#3 2016-09-02 22:55:48

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Backlight Cart issue

that last image has  data-price="Wide"
others have data-price="wide"

try changing the W to w in the last image


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2016-09-03 00:17:01

Ken
Member
Registered: 2013-03-16
Posts: 314
Website

Re: Backlight Cart issue

yep, that was it, needed a lowercase w.

Thanks

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