Community @ The Turning Gate

Support community for TTG plugins and products.

You are not logged in.

#1 2016-06-22 05:36:46

ciwir
Member
From: Hornówek, Poland
Registered: 2013-06-06
Posts: 27
Website

Strange /Address/ field in submit feedback

See this photo:
https://www.dropbox.com/s/dpyshh0l6yt98 … 1.png?dl=0
There is strange Address field !?
but as you can see on this photo of Backlight backend there is no Address field specified ??
https://www.dropbox.com/s/pdcz7s0uc8sns … 2.png?dl=0

This is fresh install of Backlight 1.0.2

.. just checked... when you fill this strange Address field in Client Feedback Form you get SPAM status in CRG feedback and client details are missing and because no email is specified i dont get any email list

when you leave this strange Address field empty all works ok and i get email and client get email

Last edited by ciwir (2016-06-22 05:50:55)

Offline

#2 2016-06-22 05:59:22

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,899
Website

Re: Strange /Address/ field in submit feedback

It looks to me that those two fields (address and message) are there by default in addition to those you specify in Client Fields.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

Offline

#3 2016-06-22 06:06:01

ciwir
Member
From: Hornówek, Poland
Registered: 2013-06-06
Posts: 27
Website

Re: Strange /Address/ field in submit feedback

But this Address field is not visible in Client Fields hmmmm so why it appears on website ?

Offline

#4 2016-06-22 06:07:51

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,899
Website

Re: Strange /Address/ field in submit feedback

just a guess, but so the you have an address for client billing or a place to ship physical prints.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

Offline

#5 2016-06-22 06:10:35

ciwir
Member
From: Hornówek, Poland
Registered: 2013-06-06
Posts: 27
Website

Re: Strange /Address/ field in submit feedback

when i put Address field in Client Fields i get two Address fields on website ??? but i dont want Address field

there must be some error in CRG....

Last edited by ciwir (2016-06-22 06:14:35)

Offline

#6 2016-06-22 06:19:47

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,899
Website

Re: Strange /Address/ field in submit feedback

Like I said, it looks like there's an address field (along with a message field) there by default. It also looks like it's not a required field.
But Matt and Ben will have to confirm why it's there and if it's possible to change the wording. I couldn't find it in the Localizations area.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

Offline

#7 2016-06-22 06:29:17

ciwir
Member
From: Hornówek, Poland
Registered: 2013-06-06
Posts: 27
Website

Re: Strange /Address/ field in submit feedback

ok maybe Address field is by default, will be great to turn it of...
but now when i put some address data in Address field i get no emails and SPAM status in CRG feedback and all client details are missing see here https://www.dropbox.com/s/hq8muhs5qxj77 … 3.png?dl=0

Offline

#8 2016-06-22 09:10:20

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,097

Re: Strange /Address/ field in submit feedback

Address is meant to be hidden by CSS. As such only spam bots would fill it out and we'd use that fact to mark it as spam.

Rod, do you also see the address field?

Online

#9 2016-06-22 09:16:21

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 16,899
Website

Re: Strange /Address/ field in submit feedback

Hi Ben. Yes I do. It shows up in the form on non-CR managed CR albums when clicking the submit icon.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

Offline

#10 2016-06-22 17:45:32

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,097

Re: Strange /Address/ field in submit feedback

Thanks for confirming.  Fixed on my end.  This will be in the next maintenance update.

Online

#11 2016-06-22 18:01:33

ciwir
Member
From: Hornówek, Poland
Registered: 2013-06-06
Posts: 27
Website

Re: Strange /Address/ field in submit feedback

Ben wrote:

Thanks for confirming.  Fixed on my end.  This will be in the next maintenance update.

thanks smile

Offline

#12 2016-06-22 19:29:06

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,097

Re: Strange /Address/ field in submit feedback

Having said that, the next update may be a few weeks away.  I have made a minor update to Client Response to work around this. 
To update, please download Client Response 700 again and update this one file on your server:

backlight/modules/module-client-response/application/controllers/AjaxController.php

All that does is remove 'address' from the list of fields used to populate the form.

Online

#13 2016-06-22 19:36:37

ciwir
Member
From: Hornówek, Poland
Registered: 2013-06-06
Posts: 27
Website

Re: Strange /Address/ field in submit feedback

Ben wrote:

Having said that, the next update may be a few weeks away.  I have made a minor update to Client Response to work around this. 
To update, please download Client Response 700 again and update this one file on your server:

backlight/modules/module-client-response/application/controllers/AjaxController.php

All that does is remove 'address' from the list of fields used to populate the form.

thanks for help, now its working OK smile

Offline

Board footer

Powered by FluxBB