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#1 2015-05-11 06:20:23

mikealex
Member
From: Ottawa, Canada
Registered: 2014-12-18
Posts: 14
Website

Missing phone number when using Paypal

I mostly have CE4 Cart working. I'm using the test Paypal API to test and finalize everything before going live.

The last problem (I think) is that the buyer's phone number is missing from the order confirmation e-mails. There is a field for it, but it isn't filled in. The phone number field is also empty in the order details in cart admin. i've double checked my test user account on Paypal, and it does have a phone number there.

Many shippers, including the one I'll be using, require a phone number now so this is going to cause problems.


...Mike

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#2 2015-05-11 10:50:46

mikealex
Member
From: Ottawa, Canada
Registered: 2014-12-18
Posts: 14
Website

Re: Missing phone number when using Paypal

I think I figured it out. In the Paypal seller tools, there is an option to require the buyer's phone number. By default it is off.
I've turned it on, which I think will cause the phone number to be included.

I can't find a similar option the Paypal sandbox, so I'm still not able to get the phone number in the test environment. Hopefully once I go live it will all work.

Once I'm ready to go live, I'll setup a discount code so I can buy a print from myself for $1 and see if it works then.


...Mike

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