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#1 2015-04-07 12:26:35

papercamera
Member
Registered: 2014-03-04
Posts: 4

Trying to get new CE4 Client Response Gallery to send me email

I just purchased and loaded the CE4 Client Response Gallery (CRG) and loaded the engine into Lightroom and put the TTG-Be on my server with the crg folder inside.  I use CE3 all the time to create individual galleries (I haven't used the Auto Index with this), and just use the export feature on Lightroom to upload them. 

I set up the new CE4 (not using the Auto Index feature), as that was what I was used to.  I exported the gallery as usual to my server.  Went to test the gallery to make sure it worked and emailed me with selections, no luck.  I then updated the TTG-Be info on the admin section (using smtp, as I use regular smtp/pop email), and re-uploaded the gallery.  Again, no luck.

I have been working on setting this template now for hours, and am just at wits end.  Do I need to buy Publisher to make this work?  How can I get this gallery to email me with client selections?  Am I missing something in the customizations in Lightroom?

Also, on another note, it's super frustrating that the cell numbers and feedback icon are in the exact same spot on the proofing gallery.  The Feedback icon completely obscures the number.  I was hoping to have the numbers visible, so clients could keep a record of their selections, since the plugin doesn't seem to allow for file names to show, but there seems to be no way to change this.

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#2 2015-04-07 13:20:27

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Trying to get new CE4 Client Response Gallery to send me email

first try the plain "mail" option.

You can also try what's outlined here: http://community.theturninggate.net/post/28577/#p28577

----

You can set the gallery up to show file names under the thumbnails as well as the large images. Since you're uploading galleries, set this up under Image Info. Use Metadata 1 and Metadata 2 for the thumbnail grid
http://ce4.theturninggate.net/docs/doku … y_metadata

You can also set a sequence number in the metadata if you'd rather use a number like the cell number would provide.

if the mail problem still persists, be sure to post a link to your site. Also enable guest access to ttg-be so that Ben will have something to look at.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-04-29 03:48:43

clicio
Member
Registered: 2015-04-29
Posts: 6

Re: Trying to get new CE4 Client Response Gallery to send me email

papercamera wrote:

Also, on another note, it's super frustrating that the cell numbers and feedback icon are in the exact same spot on the proofing gallery.  The Feedback icon completely obscures the number.  I was hoping to have the numbers visible, so clients could keep a record of their selections, since the plugin doesn't seem to allow for file names to show, but there seems to be no way to change this.

Yes, I am also trying to put the numbers on the right side so they get visible.
If you find a way, please tell me.

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#4 2015-04-29 03:52:35

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Trying to get new CE4 Client Response Gallery to send me email

This can be done using custom css:
http://community.theturninggate.net/post/28955/#p28955


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-04-29 04:26:00

clicio
Member
Registered: 2015-04-29
Posts: 6

Re: Trying to get new CE4 Client Response Gallery to send me email

Well, thanks a lot.
I had the css edited, and it works like a charm.
http://www.clicio.com.br/CRG/

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#6 2015-04-29 04:31:14

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Trying to get new CE4 Client Response Gallery to send me email

I highly recommend doing this using custom css via phplugins. That way you won't have to edit every gallery you export; it will automatically apply the css to all galleries that are phplugins enabled.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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