Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2015-04-04 22:00:47

idlea
Member
Registered: 2013-04-25
Posts: 49

Publisher 4 CRG 4

Everything working except published album is blank.
The gallery I made using crg4 works fine as stand alone but when used as a template  the uploaded album in galleries comes out blank.

Using lightroom, publisher, client response

Offline

#2 2015-04-04 22:06:52

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher 4 CRG 4

Make sure that you are running the latest version of Publisher.

Offline

#3 2015-04-04 22:26:07

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher 4 CRG 4

And post a link to a problem album


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#4 2015-04-04 22:27:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher 4 CRG 4

Also, are you clicking the "Publish" button after creating the album?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2015-04-05 00:01:54

idlea
Member
Registered: 2013-04-25
Posts: 49

Re: Publisher 4 CRG 4

Hi Rod
www.sprucelondon.com/galleries/
The one that works is the stand alone, how do I post a screen shot.

Offline

#6 2015-04-05 00:04:24

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher 4 CRG 4

to post a screen shot, first put the image online. I keep a folder in the root of my site for just this purpose.
In your post, click the image icon at the top of the message area, it's the one next to the color wheel.
Past the url to your screen shot between the IMG tags


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#7 2015-04-05 00:10:10

idlea
Member
Registered: 2013-04-25
Posts: 49

Re: Publisher 4 CRG 4

Just sent you a PM hope ypou do not mind

Offline

#8 2015-04-05 00:10:19

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher 4 CRG 4

a blank page like that usually indicates a server incompatibility. Looks like a Publisher issue. Ben will need to look into it.

see this page as well: http://ce4.theturninggate.net/docs/doku … g_for_help


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#9 2015-04-05 00:11:20

idlea
Member
Registered: 2013-04-25
Posts: 49

Re: Publisher 4 CRG 4

okay just sent you screen shots so that you can see what is uploaded

Offline

#10 2015-04-05 00:20:30

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher 4 CRG 4

Are you running the latest version of Publisher?

Offline

#11 2015-04-05 00:57:16

idlea
Member
Registered: 2013-04-25
Posts: 49

Re: Publisher 4 CRG 4

Okay thanks to Rod I now know it the server that is the problem.

Offline

#12 2015-04-05 08:23:26

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher 4 CRG 4

There is a very good reason I keep asking whether you are running the latest version. Not running the latest Publisher is the most likely culprit as CRG relies on functions only available in the latest version. Have you worked out the solution?

Offline

#13 2015-04-05 19:47:48

idlea
Member
Registered: 2013-04-25
Posts: 49

Re: Publisher 4 CRG 4

Yes, my server.
it works fine on a different domain/server.

Thanks

Offline

Board footer

Powered by FluxBB