Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2015-01-25 19:45:55

norbert
Member
Registered: 2015-01-25
Posts: 4

CE 4-Publisher: uploadRendition Error by publishing multiple images

Hi

I have installed CE4-Publisher. The connection with LR works, I can publish images from LR into a page (based on a CE4-Gallery template).
However that works only if I publish one image at a time.  If I have more that one image in an LR collection that needs to be published, only the first image will upload without an error. During the upload of the second image LR stops the upload with the error message:

Unable to perform action:uploadRendition
Message: The uploaded file was only partially uploaded

If I restart the publishing process in LR the second image in the collection (the one that failed with the error in the first upload) will upload without any errors, but the upload will terminate with the same error message in the following (third) picture in the collection. I tried this process a few iterations and each time I was only able to upload one image in one iteration and getting each time the same error message when LR uploaded the next image. Obviously I do not want to publish the images in a collection one by one.

As I am able to upload each picture in the collection on its own it seems not to be a problem with a specific image. The problem is related to the upload of more than one image in one upload.

Thanks for any suggestions

Offline

#2 2015-01-25 23:07:11

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: CE 4-Publisher: uploadRendition Error by publishing multiple images


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2015-01-26 20:34:07

norbert
Member
Registered: 2015-01-25
Posts: 4

Re: CE 4-Publisher: uploadRendition Error by publishing multiple images

Hi Rod

Thank you for your reply.
I have looked into the 2 posts you referenced in your reply.
Not sure what you need as additional information.

The images are small - the largest one ist 421kb.
Based on phpinfo the value of post_max_size is 64M

The used software:
Lightroom 5.7
LR component of TTG CE Publisher is 2.2
Online component of TTG CE4 Publisher is V2.2.0
TTG Ce4 Gallery Plugin in LR is 6.1.3

I can reproduce the problem in LR consistently
Please let me know to whom I should send the logs and the link to the gallery
Thanks

Offline

#4 2015-01-26 21:21:23

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: CE 4-Publisher: uploadRendition Error by publishing multiple images

Hi Norbert, who are you hosting with? Can you email me the log files, using the Email link under my name?

There are two types of files:

1. On your computer, a file named ttg.log, found in Documents or My Documents
2. On your server, the most recent file found under ttg-be/data/publisher/logs/

Offline

#5 2015-01-28 05:40:38

norbert
Member
Registered: 2015-01-25
Posts: 4

Re: CE 4-Publisher: uploadRendition Error by publishing multiple images

Hi Ben

thanks for the reply.
I have send the log files and the link to my gallery to you using the EMail link.

Last edited by norbert (2015-01-28 05:41:01)

Offline

#6 2015-01-28 06:43:29

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: CE 4-Publisher: uploadRendition Error by publishing multiple images

Thanks Norbert.  I'll take a look.  Who are you hosting with?  There is a handful of hosts that publisher is known not to work well on.

Offline

#7 2015-01-29 03:41:23

norbert
Member
Registered: 2015-01-25
Posts: 4

Re: CE 4-Publisher: uploadRendition Error by publishing multiple images

Hi Ben

I am hosting with kreativmedia.ch - a local Swiss provider.

Thanks for any suggestions

Last edited by norbert (2015-01-29 03:51:01)

Offline

Board footer

Powered by FluxBB