Templates not showing up in "Edit Album"

riccardo · 2014-08-15 03:09:40

Working through the installation and testing of CE4 Publisher. Have followed all directions on installation - API URL and Key have been successfully authenticated., so I know that is correct.

I created a template gallery (from CE4 Gallery) which I uploaded into /ttg-be/templates/gallery. No spaces, no uppercase, etc. in file name. There is also a folder in there called "cart-default", which I assume is only used for Cart (which I don't use).

I then click on the Default Album (under the Instance I have created) but the drop down for the templates is blank. No choices available.

Any suggestions on how to determine what I missed in this process?

kmcintyre · 2014-08-15 03:50:34

Have you tried to create a new album? I never tried using the Default album. Just curious if you see the same thing there.

rod barbee · 2014-08-15 04:06:48

I see all my templates when I edit the Default Album. What happened when you tried to create a new album?
If the problem persists, can you post a link to your gallery template: i.e. yoursite.com/ttg-be/templates/gallery/your-gallery-template

riccardo · 2014-08-15 08:45:18

I tried to create a new album, but it won't complete the step. I think that is because I can't choose a template. I created another template and added it to the ttg/be/templates/gallery folder but still made no difference.

Rod, here is the linkto one of the gallery templates: http://wheelerimaging/ttg-be/templates/gallery/test081214a

Thanks

riccardo · 2014-08-15 08:47:08

Sorry - should be: http://wheelerimaging.com/ttg-be/templa … est081214a

rod barbee · 2014-08-15 08:55:30

I'm getting a 403 access denied error when trying to access that location. Maybe the same thing is happening to Publisher when it tries to access it.

riccardo · 2014-08-15 08:57:37

Remind me what that ultimately means. I checked permissions and it (the gallery template folder) is set to 775.

rod barbee · 2014-08-15 09:00:22

All I know is that your host is not letting anyone access that page. You'll probably need to wait for Ben to chime in. He's in Australia so it might be past his bed time

have you tried setting permissions to 777?

riccardo · 2014-08-15 09:10:02

I added an htaccess file to the templates folder to allow you to see what is inside it now. So should not get the 403 error. Yet, still won't show up in Publisher

Ben · 2014-08-15 09:12:19

Your server is being weird. For several minutes I was not able to view http://wheelerimaging.com/ttg-be/templa … st081214a/ and now I can. If that page throws a 403 error then that is something beyond our doing.

Now that I can see the directory, I notice that there is no setup.xml file. It looks like not all of the template files have been uploaded. Are you using Export or Upload in the web module? The latter is not reliable.

Ben · 2014-08-15 09:13:46

riccardo wrote:

I added an htaccess file to the templates folder to allow you to see what is inside it now. So should not get the 403 error. Yet, still won't show up in Publisher

If you restrict access to the templates, then we can't view them to help you, and your galleries may not be able to access the files they need. There's nothing to be gained in terms of security by blocking access.

Last edited by Ben (2014-08-15 09:14:20)

riccardo · 2014-08-15 09:15:37

I was probably simultaneously changing permissions to 777 (no change) then back to 775 while you were trying to access it.

I used Export - never have used the Upload module (per Matt's advice).

Maybe I should create a new template gallery - a more simple one - and see if it works there. Not sure why the setp.xml file is not there. I'll check my files

Ben · 2014-08-15 09:20:37

I can see that the setup.xml file is there now, and that the listTemplates is returning the template name here: http://wheelerimaging.com/ttg-be/publis … tTemplates
You should be able to see the template in the Default Album's settings now.

riccardo · 2014-08-15 09:20:56

Well that is strange. The folder where i sourced the template files did contain the setup.xml file as well as the index.php file - neither of which were uploaded to the server for some reason.

Anyway I just uploaded them in the proper placeand it now works! Thanks for the help Ben and Rod.

Community @ The Turning Gate

#1 2014-08-15 03:09:40

Templates not showing up in "Edit Album"

#2 2014-08-15 03:50:34

Re: Templates not showing up in "Edit Album"

#3 2014-08-15 04:06:48

Re: Templates not showing up in "Edit Album"

#4 2014-08-15 08:45:18

Re: Templates not showing up in "Edit Album"

#5 2014-08-15 08:47:08

Re: Templates not showing up in "Edit Album"

#6 2014-08-15 08:55:30

Re: Templates not showing up in "Edit Album"

#7 2014-08-15 08:57:37

Re: Templates not showing up in "Edit Album"

#8 2014-08-15 09:00:22

Re: Templates not showing up in "Edit Album"

#9 2014-08-15 09:10:02

Re: Templates not showing up in "Edit Album"

#10 2014-08-15 09:12:19

Re: Templates not showing up in "Edit Album"

#11 2014-08-15 09:13:46

Re: Templates not showing up in "Edit Album"

#12 2014-08-15 09:15:37

Re: Templates not showing up in "Edit Album"

#13 2014-08-15 09:20:37

Re: Templates not showing up in "Edit Album"

#14 2014-08-15 09:20:56

Re: Templates not showing up in "Edit Album"

Board footer