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#1 2017-08-02 18:17:42

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Description of item in cart does not update when item is changed.

Just was informed of this odd behavior in the cart. From thumbnail view when I add an item to the cart the cart opens and the item is there. If I change the item to, say, a different size, the description, price etc. do not update.
http://photophart.com/gallery/spearfish-canyon-15/
Try adding the top left image to the cart. and then changing the item to a different size print in the drop-down box.
Regards Mark

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#2 2017-08-02 19:13:07

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Description of item in cart does not update when item is changed.

I don't see the problem when I visit the page.


Matt

The Turning Gate, http://theturninggate.net

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#3 2017-08-02 21:08:05

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Description of item in cart does not update when item is changed.

Further investigation seems to suggest this is a browser-specific issue. Chrome, Firefox, and edge work OK. Vivaldi does not. FWIW.
Mark

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#4 2017-08-02 21:22:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Description of item in cart does not update when item is changed.

I'm having issues with it on my iPad. I checked your album and one of mine.
In yours I can change the price but the add to cart box will dissapear after the change. I need to tap the cart button again to get it back. The changes are there still and I can add the item to the cart.

In one of my albums I can change prices. After I do so, the add to cart box drops down to the bottom of the page. The add to cart box is low enough on the page that tapping the Add to Cart button does nothing and I need to try to drag the box up the screen. This is when the box dissapears and I need to tap the cart again.
Often, after I do this, the add to cart dialog is frozen and I can do nothing, not even close it; I'll need to tap the browser's back button.

http://pangolin.barbeephoto.com/galleri … led-album/

I'll experiment more with this and try my iPhone 6, it uses a newer iOS


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2017-08-02 21:27:27

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Description of item in cart does not update when item is changed.

Curiouser and curioser. I've used the TTG cart for as long as it has been available. It has been modified, chopped, diced, sauteed, and dropped in a blender more times than I can count. It comes as no surprise that I've probably mangled it. This begs the question: how would I go about deleting the cart and everything associated with it so I can start from scratch? Is this a database thing?
Mark

Last edited by markh (2017-08-02 21:51:35)

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#6 2017-08-02 21:53:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Description of item in cart does not update when item is changed.

It is a riddle, wrapped in a mystery, inside an enigma....


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2017-08-02 22:39:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Description of item in cart does not update when item is changed.

everything seems to work fine for me on my iPhone 6 using the latest iOS. But my iPad 3 (5 years old) on iOS 9.3.5 has some issues.
Seems to work better with the ipad in portrait orientation. But the add-to-cart box will still freeze up after I make one change.

but back to your album Mark.
I just tried it on my laptop. I can easily change the item size in the add-to-cart box and the price changes. However, if I add it to the cart and then view cart and click change, I can change the item but when I click change, I get the Back to Gallery button and the item has been removed by the cart.

In my test album (also from my laptop), I can make any changes in the Add-to-Cart box and add the item to the cart. Just now, I chose print and chose a size.
I then viewed the cart and wanted to make a change to the print size. But the only option I'm presented is to change from print to Download and back. No options are presented to change the size of the print.
This is in Firefox on my laptop.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#8 2017-08-02 23:54:37

markh
Member
From: Center of The US
Registered: 2012-09-24
Posts: 380
Website

Re: Description of item in cart does not update when item is changed.

Stranger still. I don't have digital DL in any of my pricing schemes.
Mark

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#9 2017-08-02 23:58:15

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Description of item in cart does not update when item is changed.

the digital download option is in my own test album.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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