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#1 2017-01-13 11:04:41

riccardo
Member
Registered: 2012-10-26
Posts: 34

Issues with Publisher - new user

Using CE4 Gallery with Publisher.  Several issues I am having.  Any insight into solving them would be appreciated

1) Social Media icons (Instagram and Linked In) are not showing up on published gallery.  They are set in the Template gallery I am using. Why not?

2) When i click on thumbnail - and go to large image - I get this thread at bottom:  OK.  The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.  What is going on there?

3) I would like to NOT have the name of the album thread inserted at the top of the block.  Seems to automatically appear - giving the name of my folder on my server where Publisher instance places the new gallery, plus name of that particular gallery.  How can I override this so I only see what I have created in my template gallery.

4) Have enabled Fotomoto integration, with my act number in place, etc. but nothing happens when buttons are clicked. Any ideas what is going on there?

I have tried to get the terms accurate above, but may have gotten some confused, so excuse my ignorance on that.

Thanks for any help

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#2 2017-01-13 12:14:47

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

first, see this page from the docs: http://ce4.theturninggate.net/docs/doku … g_for_help

on 2, it sounds like a server issue, but Ben will probably need the info requested on the linked page above.

on number 3: these are breadcrumbs. You can disable them in the album set up under the Features tab.

on numbers 1 and 4: can you provide a links to a problem albums?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#3 2017-01-13 22:06:00

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,161

Re: Issues with Publisher - new user

2) would likely be an issue with your server failing to process the .htaccess file in your album.  Single image pages have virtual links like image-1000-single.php that are internally redirected by the .htaccess file to something like single.php?id=image-1000.

Can you email me an FTP login and URL of an album where I can see the error so that I can look into it?

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#4 2017-01-14 03:03:04

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

Rod - Thanks for the solution to #3.  I'll fix that.  Regarding #1 and #4 here is the URL to problem album:  https://wheelerimaging.com/printgalleries/fine-art/

I am just using Publisher/Gallery to output as independent pages (which I link to from my main site) , that is not in conjunction with Pages or Auto-Index. 

Ben - I will email you with requested info.

Thx

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#5 2017-01-14 03:22:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

on 1 above, I'm seeing the Instagram and LinkdIn icons at the bottom of the album page and they take me to their respective pages.

On 2, my only guess is that your site is using https. The Fotomoto widget script goes to an http location. Not sure if this makes a difference or not, but when I look at the page's source code and click on the URL for the script, nothing happens (it should take me to a page with the script). Could it be because your site is using https that it's blocking access to a url starting with http?

Have you checked with Fotomoto to see about compatibility?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#6 2017-01-14 03:41:41

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

On #1 - I have tried it on Safari (main browser I use) and Chrome, and I don't see them.  Hmmm.  What browser are you seeing them on.  Can you send me a screen shot?

On #4 - I'll check with Fotomoto regarding the https issue.  Hope that is not the case.  I'll try to find out and report back.

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#7 2017-01-14 03:52:50

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

Checked the Fotomoto support forums and found this thread: https://getsatisfaction.com/fotomoto/to … q56itug5jo

Since the code is placed into the page through Turning Gate Gallery, I assume it is the latest code, and does allow https.
Just checked Web Inspector on Safari and the Fotomoto script is flagged with this:  Can't find variable: fotomoto_ready

Any thoughts on what is going on there?

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#8 2017-01-14 04:00:11

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 669
Website

Re: Issues with Publisher - new user

riccardo wrote:

On #1 - I have tried it on Safari (main browser I use) and Chrome, and I don't see them.  Hmmm.  What browser are you seeing them on.  Can you send me a screen shot?

I see the LinkedIn and Instagram social media icons at the bottom of your page in both Safari and Chrome, and they both work.


Daniel Leu | Photography   
DanielLeu.com

Just a user who loves to dive into techie stuff... and sometimes gets into trouble for that.

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#9 2017-01-14 04:08:40

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 224
Website

Re: Issues with Publisher - new user

Looking at the page source I can see the the link to fotomoto is hard coded with http:// so that's why it doesn't work. I also see some http:// references to links in your own domain which may cause you problems. I don't have CE4 any more but you may be able to grep for the fotomoto link and change it yourself, I had to do something similar for youtube in Backlight.

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#10 2017-01-14 04:15:18

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

Charlie - yes, I just picked that up as well.  I see my https site is blocking the "insecure" script references.  I think I can fix the one on my site OK.  AS for the fotomoto script, it is my understanding this is laid in by the TTG Gallery creation.  So to fix it, does that mean I have to do this individually after-the-fact on all Galleries created by CE4?  Or, more accurately if using Publisher, the template galleries I use?

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#11 2017-01-14 04:18:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

riccardo wrote:

On #1 - I have tried it on Safari (main browser I use) and Chrome, and I don't see them.  Hmmm.  What browser are you seeing them on.  Can you send me a screen shot?

I was using Firefox when I looked


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#12 2017-01-14 04:22:46

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

I see now they are showing up on Safari, but not on Chrome.  ????

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#13 2017-01-14 04:28:21

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

riccardo wrote:

Charlie - yes, I just picked that up as well.  I see my https site is blocking the "insecure" script references.  I think I can fix the one on my site OK.  AS for the fotomoto script, it is my understanding this is laid in by the TTG Gallery creation.  So to fix it, does that mean I have to do this individually after-the-fact on all Galleries created by CE4?  Or, more accurately if using Publisher, the template galleries I use?

Probably yes.
See this related conversation: http://community.theturninggate.net/vie … hp?id=7335


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#14 2017-01-14 04:31:17

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 224
Website

Re: Issues with Publisher - new user

It looks like there is a fotomoto script in the templates but since I don't use CE4 anymore I'm reluctant to give advice on what to change.

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#15 2017-01-14 04:36:23

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

riccardo wrote:

I see now they are showing up on Safari, but not on Chrome.  ????

I'm seeing them in Chrome.

Try clearing browser cache.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#16 2017-01-14 04:41:32

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

If you want to change it in the templates, you'll find the script link near the end of the exported template_index.php and template_mobile.php and template_single.php files.
Open with a plain text editor and try changing http to https


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#17 2017-01-14 04:50:17

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

On Chrome - cleared the cache several times - still nothing appears.

I'll try the change on the php files you mentioned.

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#18 2017-01-14 04:54:26

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

this is what I'm seeing in Chrome:
riccardo.jpg


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#19 2017-01-14 05:01:17

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

Rod - OK  changing the fotomoto url to https on those files did the trick.  Thank you for the direction.

Now, sometimes I create multiple galleries, but not through publisher.  I suppose I have to go into each index, mobile and single php file in the gallery and change this?  Or can I just change the template (index, mobile and single) files?  I am thinking the former, but this is pretty unworkable if there are a lot of images.  In such is the case I guess I have to use Publisher for all fotomoto enabled galleries.  Unless there becomes a way to set this in the Web Gallery interface.  But since CE4 is deprecated, that probably won't happen.

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#20 2017-01-14 05:19:18

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

If you're exporting and uploading galleries. you'd need to edit any index, mobile or single page php files. There will be a lot of them as I think you'd need to edit the file for each single image.
And if you use pagination on your gallery page you'll have more than one index.php. Something like index, index-2, index-3, etc.

You might just be able to edit the CE4-Gallery.lrtemplate files directly, but I couldn't begin to tell you where.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#21 2017-01-14 06:10:01

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

Rod;  Was able to go in and edit the CE-4 Gallery.lrtemplate file.  Found the url to the fotomoto widget in... /lib/html/tail.html.  Changed it to https.  Now galleries created are functional with fotomoto widget.  So that saves the problem.  At least for those galleries created henceforth.

Thanks for the help.    Still not sure about the Chrome/browser issues with icons not showing up - but maybe that will just sort itself out. I hope.

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#22 2017-01-14 06:31:56

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,906
Website

Re: Issues with Publisher - new user

good find!


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#23 2017-01-15 05:38:03

riccardo
Member
Registered: 2012-10-26
Posts: 34

Re: Issues with Publisher - new user

Have been in touch with Derek at Fotomoto, and seems the "https" fix I instigated is not the proper one.  It "seems" to work, but other security issues come up.  So I am still at sea on this.  I will continue to try to solve it. 

In brief, upgrading (if that is the proper word) to a SSL enabled site has caused the issue with fotomoto enabled galleries not operating properly.  Looking for the solution, either from fotomoto or TTG.  Whatever issue this is, I believe, has caised #2 and #4 in my original post.  #3 is solved (thanks, Rod) and #1 is some kind of strange browser behavior that is probably not a real issue.

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