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#1 2016-12-08 21:37:23

noubit
Member
Registered: 2016-04-22
Posts: 9

Problem with PayPal integration

Hello there!

I'm facing a problem with the PayPal Gateway integration.

The biggest part of my customers are not using PayPal and they want to pay with a credit/debit card. If this customers are buying from a PC, the "credit card" option appears in the PayPal gateway, but if the visitors are buying from a tablet or a smartphone, this button is not appearing, and shows a "create paypal account" button. Some customers doesn't want to create a PayPal account, and are quitting the page without buying anything.

Anyone faced the same problem? I'm convinced that the solution to this problem is in the PayPal dashboard, but I can't find anything to solve it.

Some help will be appreciated.

Thanks!

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#2 2016-12-08 21:51:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,900
Website

Re: Problem with PayPal integration

What you describe is not happening for me. I just tried it from my iPad on my own site and the Use Credit/Debit card option appears on the PayPal login screen.

Do you have a PayPal business account?
See if this helps: https://www.paypal-community.com/t5/Abo … d-p/425081


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#3 2016-12-09 00:29:22

noubit
Member
Registered: 2016-04-22
Posts: 9

Re: Problem with PayPal integration

Hello there!

Thanks for your response. I will check the forum. Can you enter to my gallery and try to go to the checkout screen? It will help if you can tell me if the credit card button is appearing or not for you.

Here is a link to one of my galleries: http://carrito.gkmph.com/ttg-be/galeria … /20161206/

Thanks!

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#4 2016-12-09 00:51:02

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 12,900
Website

Re: Problem with PayPal integration

I just checked on my iPhone. The guest checkout button (Pay with Debit/Credit Card) button is there. It's working as it should, no PayPal login required.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

Online

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