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#1 2016-11-29 13:28:08

LilHelpHere
Member
Registered: 2014-01-24
Posts: 62

Client response Round two

So the client chose 27 favorites out of 100 or whatever. Then I posted only the 27 favorites to let them narrow it down further. It appears that all 27 have check marks (unwanted) and the message the gallery is now closed. (even more unwanted). I remember seeing two different options in the initial setup, but frankly it was not clear to me which option would do what. Can you tell me exactly where to go to change that option, in as fully specific terms as possible? Republish? all the steps needed to move forward.
Fortunately this is a somewhat test with a friend, but they want their photo asap. Thanks very much
Everything else is quite wonderful as the learning curve is being tackled.
Thanks

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#2 2016-11-29 15:48:19

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Client response Round two

Go into the admin. Under Client Response, view feedback. Select the feedback listing and update; you can change the status from closed to open.


Matt

The Turning Gate, http://theturninggate.net

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#3 2016-11-29 23:30:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Client response Round two


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2016-11-29 23:57:30

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Client response Round two

Also, you can add "Select All" and "Select None" links to the the page copy.
See: http://ttg-tips-and-tricks.barbeephoto. … t-options/
the article was written for CE4 but also applies to Backlight


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2016-11-30 00:48:58

LilHelpHere
Member
Registered: 2014-01-24
Posts: 62

Re: Client response Round two

After a few clicks all the previous feedback disappeared from admin. Gone forever? Republished album, still all checked

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#6 2016-11-30 01:03:32

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Client response Round two

Exactly what steps did you make?
There is a date range filter, what date range are you looking at?
feedback.jpg


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2016-11-30 01:44:08

LilHelpHere
Member
Registered: 2014-01-24
Posts: 62

Re: Client response Round two

Sorry, a bit of user error (been known to happen a couple times). I found out about the filtering, and was able to restore. Also inserted the code that you had supplied (great!). Could I have some clarification on the options for Post Submission Actions and which one to select (not so self explanatory for me) in order to have the options I am looking for -client can resubmit.
All seems to be OK for now -thank you

Last edited by LilHelpHere (2016-11-30 01:49:15)

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