Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2016-07-14 23:56:20

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Facebook image still has problems

Here is a FB post from my site:
search page
I have gone through the ENTIRE SITE'S TEMPLATES AND THE LIGHTROOM ENTRIES and cannot find this text.
Where is it?

http://garylittle.com/galleries/flora-a … id=1&pid=3

Last edited by gwlco (2016-07-16 02:57:32)

Offline

#2 2016-07-15 06:25:52

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Facebook image still has problems

that looks like it could be the dummy text found in the standard album template's Tray 01 copy area.
Whether you're using the tray or not in your album template, try deleting that text from the template.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2016-07-15 16:37:11

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Facebook image still has problems

That text exists in Facebook's cache for the given URL, and does not exist in the page. I'm guessing you pushed the URL to Facebook at some time in the past, when that text was in the page, and Facebook picked it up at that time. I've just fed the URL back into Facebook's debugger and forced a new scrape of data, and the description is now coming up empty, which is in accordance with the coded page, specifically the contents of the og:description meta tag, which for your gallery is empty. If you share the URL now, you should see the new information in effect.

You can force Facebook to scrape a URL here:
https://developers.facebook.com/tools/debug/sharing/

When I post something new to the TTG blog, for example, I make a point of scraping the article there before I share it to the TTG Users Group, just to make sure it's correctly picking up the text and image that I want.


Matt

The Turning Gate, http://theturninggate.net

Offline

#4 2016-07-15 21:23:41

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

Thank you, and I will take this into practice.
BUT now this morning I no longer have the icon to share to Facebook or any of the others.
Something changed and I don't know where to look. See here:
search page
http://garylittle.com/galleries/flora-a … id=1&pid=5

Last edited by gwlco (2016-07-15 21:58:55)

Offline

#5 2016-07-15 21:53:18

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Facebook image still has problems

Is it a password protected gallery? If so, sharing is disallowed.


Matt

The Turning Gate, http://theturninggate.net

Offline

#6 2016-07-15 22:00:29

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

Yesterday evening all was ok. This morning share icon is gone.
No it is not a password protected gallery.
At this time, i have no password protected galleries.

Last edited by gwlco (2016-07-15 22:05:06)

Offline

#7 2016-07-16 01:48:40

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Facebook image still has problems

could you have accidentally turned image sharing off in the template? Or inadvertently changed templates?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#8 2016-07-16 02:56:38

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

Yes, that was the problem. Apparently I had turned off 'image sharing', thank you for that. BUT the image is still not correct as you can see here:
search page
On the right is the large image from the album, on the left is the FB post image.
I found this to be true for all images in the album. The FB post always contained the image seen on the left above no matter what photo in the album was selected for posting to FB.

http://garylittle.com/galleries/flora-a … id=1&pid=5

Offline

#9 2016-07-16 12:05:13

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Facebook image still has problems

As I've already said, the individual image is being clobbered by the page's OGP information (added in 1.0.2), as that's the way that Facebook gets info from the URL. We are making changes so that share buttons will instead use single-image pages for sharing, rather than the slideshow URL, and this will be resolved in an update.


Matt

The Turning Gate, http://theturninggate.net

Offline

#10 2016-07-16 19:56:50

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Facebook image still has problems

Hi Gary, we have made a silent update to Backlight that addresses this issue.

To apply the fix, download Backlight again and replace the following two files:

backlight/modules/standard-album/dynamic/js/photoswipe.backlight.php
backlight/modules/standard-page/dynamic/view/page.php

Offline

#11 2016-07-17 07:14:14

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

I just did that, redownloaded 1.03, called it 1.03a (so I wouldn't get mixed up) unzipped it and updated the files. IT WORKED. the image in the FB is the correct one as you can see here:
search page
search page
The top one is from the site and the bottom one is from the FB post.
I looked on FB and the copyright is not there. search page
HOWEVER, there is no copyright on the FB post as you can see. I looked everywhere to see if there was a parameter but could not find one. To  me it is important that the copyright info is present on the FB image.

Offline

#12 2016-07-17 07:39:34

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Facebook image still has problems

Hi Gary, Facebook isn't showing the full image, so the copyright has fallen below the frame.  I don't know if there is a way around this.

Offline

#13 2016-07-17 07:43:42

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Facebook image still has problems

Update: Facebook is actually *cropping* the image.  It's a bit tricky to find the actual image.  Here is one I shared to myself:
https://fbexternal-a.akamaihd.net/safe_ … &upscale=1

Offline

#14 2016-07-17 11:05:22

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

Thanks Ben, maybe in this case only, BL can put the copyright higher or along the side of the image. Just a thought.

Offline

#15 2016-07-17 11:08:47

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Facebook image still has problems

That's up to you. Set the watermark wherever you like via Lightroom.

Offline

#16 2016-07-17 12:34:22

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: Facebook image still has problems

From https://developers.facebook.com/docs/sh … properties:

og:image: The URL of the image for your object. It should be at least 600x315 pixels, but 1200x630 or larger is preferred (up to 5MB). Stay close to a 1.91:1 aspect ratio to avoid cropping. Game icons should be square and at least 600x600 pixels. You can include multiple og:image tags if you have multiple resolutions available. If you update the image after publishing, use a new URL because images are cached based on the URL and might not update otherwise.

Seems like cropping is standard behavior unless the aspect ratio is around 1.91:1. I read some comments that square images work well too.


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

Offline

#17 2016-07-18 00:23:57

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

Daniel thanks. BUT 1.91 x 1 is two times the width of the height. That is NOT a natural crop. I tried it and it looks really really bad:
search page

search page

You lose the whole felling/aspect of the image.

http://garylittle.com

Offline

#18 2016-07-18 01:29:42

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Facebook image still has problems

That's the way Facebook handles shared items. What's happening is not that image is being posted to Facebook; the page on which the image resides is being posted to the wall, Facebook's intent being that interested parties should click through to the page. If what you're expecting here is the same behavior that you would see when you upload an image directly to Facebook, well that's not what you're going to get. There's nothing we can do about that.


Matt

The Turning Gate, http://theturninggate.net

Offline

#19 2016-07-18 02:10:03

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

Thank you Mathew, well then, I guess the Facebook post is essentially useless.  1.91 x 1 is unacceptable . Too bad.

Offline

#20 2016-07-18 02:12:22

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: Facebook image still has problems

Daniel thanks. BUT 1.91 x 1 is two times the width of the height. That is NOT a natural crop. I tried it and it looks really really bad

Gary, I totally agree with you! It's just the Facebook way of handling shared images.... I'm not happy about that either.


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

Offline

#21 2016-07-18 07:38:15

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Facebook image still has problems

it may not suit your requirements, but it's definitely not useless.

Offline

#22 2016-07-18 11:44:05

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

Thanks Ben, I agree, it is userful. just have to adjust for it.

Offline

#23 2016-07-18 12:10:59

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Facebook image still has problems

Again, you're looking at sharing somewhat in the wrong light. You're not sharing the image; you're sharing the post. The image is a feature of the post, and Facebook treats it as the representative image for that post. The image is cropped to fit into Facebook's format for shared posts.


Matt

The Turning Gate, http://theturninggate.net

Offline

#24 2016-07-18 22:03:42

gwlco
Member
From: Pensacola, Fl.
Registered: 2012-10-24
Posts: 337
Website

Re: Facebook image still has problems

One thing I thought of last night, is that being able to put that post out there on FB allows people to click DIRECTLY INTO THE SITE. This is really, really nice. Thanks all for your patience in this process, this will probably be my last post on this subject as I have just about beaten the dead horse to death LOL

Offline

Board footer

Powered by FluxBB