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#1 2015-08-28 04:02:51

scottblackman
Member
From: Frisco, TX
Registered: 2012-11-26
Posts: 40
Website

Pricing Scheme options not appearing when selecting images to purchase

I'm having trouble getting my Pricing Schemes to appear properly when someone clicks on the buy button. It's defaulting to Digital Download with no drop down to select other options.

  • I have the Pricing Scheme configured (premium).

  • The gallery has the cart turned on and the premium is set to the default gallery.

  • I used Publisher to publish the gallery with the Enable Cart checked and "premium" as the cart pricing profile on the Integration tab

  • I've reset the cart using the http://www.blackmanphoto.com/ttg-be/cart/?a=reset (after each time I tried some 'fix' - restarting browser too.)

I'm just not sure where to look for a solution. I do have PHP turned on and I am using the custom.css to recolor the Add Item to Cart window.

Here's the gallery in question: http://www.blackmanphoto.com/galleries/pricing-test/

Hoping someone can point me in the right direction.


Scott Blackman
Frisco, TX
http://www.blackmanphoto.com

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#2 2015-08-28 04:25:13

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Pricing Scheme options not appearing when selecting images to purchase

try completing your shipping methods section. There are incomplete items showing


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2015-08-28 11:13:20

scottblackman
Member
From: Frisco, TX
Registered: 2012-11-26
Posts: 40
Website

Re: Pricing Scheme options not appearing when selecting images to purchase

Thank Rod

I've completed the incomplete shipping fields. Did another reset. But no change. So do I need to republish the test gallery and reupload for things to be recognized?


Scott Blackman
Frisco, TX
http://www.blackmanphoto.com

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#4 2015-08-28 11:57:23

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Pricing Scheme options not appearing when selecting images to purchase

do you happen to have "Mixed Pricing" checked in your template?
If so, uncheck it and re-export and upload


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2015-08-28 12:59:09

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Pricing Scheme options not appearing when selecting images to purchase

None of your shipping methods are enabled, including self-collection.  With no way of getting physical products to your customers, the cart won't make them available for sale.

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#6 2015-08-29 02:17:05

scottblackman
Member
From: Frisco, TX
Registered: 2012-11-26
Posts: 40
Website

Re: Pricing Scheme options not appearing when selecting images to purchase

Thank you Ben. Such a basic thing. I just wasn't drawing the connection properly. All good now.

Much thanks!


Scott Blackman
Frisco, TX
http://www.blackmanphoto.com

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#7 2015-08-29 02:27:20

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Pricing Scheme options not appearing when selecting images to purchase

And I should have seen that yesterday too. Glad it's all working now!


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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