Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2015-05-03 20:02:24

RobS
Member
Registered: 2013-09-01
Posts: 166

Unable to perform action: migrateGalleries

I followed the instructions at http://ce4.theturninggate.net/docs/doku … migration, but get the following message:

Message: galleries.xml not found at client

What to do?

Thanks.

Offline

#2 2015-05-03 22:01:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Unable to perform action: migrateGalleries

Was 'client' originally controlled by CE3 Publisher?
Was it devoid of any CE4 Publisher controlled albums before you attempted migration?
Can you provide a link to your site?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2015-05-03 22:05:09

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

Hi Rod,

'client' is name of the top level directory for both CE3 and CE4.

I deleted all of the test albums from CE4 Publisher before attempting to migrate from CE3 to CE4.

Offline

#4 2015-05-03 22:08:31

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

There is an xml file in the client directory, but it's

galleries_ce3.xml

Offline

#5 2015-05-03 22:20:33

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Unable to perform action: migrateGalleries

That implies that migration has already completed (the migration process renames the file to galleries_ce3.xml).
Were the galleries successfully moved to a CE4 instance of Publisher in Lightroom?

Offline

#6 2015-05-03 22:25:51

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

Hi Ben,

CE4 Publisher's still empty.

But if I open the CE3 albums, it takes me to the TTG-BE galleries.

And if I click on CE3 download galleries for TIFFs, for example, I get a message: Unable to perform action: getThumbnails. Message: album not found.

Last edited by RobS (2015-05-03 22:31:04)

Offline

#7 2015-05-03 22:34:15

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Unable to perform action: migrateGalleries

That's strange.  Can you provide the link to your galleries?  Also, if you can send me the TTG BE admin login via PM I'll have a look to see whether the albums have been migrated on the server.

Offline

#8 2015-05-03 22:40:55

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

Sent you a PM, Ben.

Offline

#9 2015-05-03 23:11:43

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

I can't access any CE3 galleries (about 100 of them), and can't assign any albums. Clients won't be able to access them either.

http://www.mysite.com/ttg-be/crg/?a=list_albums keeps hijacking my CE3 gallery links. It show no gallery.

Last edited by RobS (2015-05-03 23:29:21)

Offline

#10 2015-05-03 23:29:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Unable to perform action: migrateGalleries

Are these CE3 galleries or albums?
If galleries, you won't be able to manage them with Publisher or the CRG backend. You would need to recreate them as CE4 CRGs.
If albums, they'll need to be converted to CE4 CRG albums first by assigning them to a CE4 CRG template.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#11 2015-05-03 23:32:48

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

Hi Rod,

I call them galleries, but they're album sets and albums (e.g. client name [album set]>project name [album set]>selection gallery [album]).

What's the difference between a gallery and an album, Rod?

Am confused, I followed the instructions at http://ce4.theturninggate.net/docs/doku … migration,

Last edited by RobS (2015-05-03 23:33:26)

Offline

#12 2015-05-04 00:05:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Unable to perform action: migrateGalleries

for practical purposes and from a visitor's standpoint they are the same thing. But a gallery is exported and uploaded (this is how we added galleries to a site before Publisher came along). An album is created by Publisher.

Have you assigned your old CE3 albums to new CE4 CRG templates? They need to be CE4 before they can be managed by the CRG backend


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#13 2015-05-04 00:15:55

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

Hi Rod,

> Have you assigned your old CE3 albums to new CE4 CRG templates? How do I do that? When I login to the TTG-BE backend, the galleries aren't showing up, so am unable to assign any albums. And under CRG Admin, it still lists albums/galleries that I've already deleted.

My Album Sets (and nested Album Set and Albums) are still showing under TTG CE3 Publisher in LR. Is that right? Are they supposed to move into the TTG CE4 Publisher?

Last edited by RobS (2015-05-04 00:16:35)

Offline

#14 2015-05-04 00:21:24

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Unable to perform action: migrateGalleries

After migration they should show up under CE4 Publisher. You can then assign them your CE4 CRG template.

But give Ben a chance to look at it. He's in Australia so he's likely asleep at the moment.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#15 2015-05-04 18:31:53

RobS
Member
Registered: 2013-09-01
Posts: 166

Re: Unable to perform action: migrateGalleries

Any news Ben?

Offline

#16 2015-05-04 21:36:46

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Unable to perform action: migrateGalleries

Hi Robert, I've replied to your PM.  FYI, I work a day job Monday thru Thursday, so can only look at issues in the evenings.

Offline

Board footer

Powered by FluxBB