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#1 2015-03-30 05:30:23

dlmichel
Member
Registered: 2013-08-27
Posts: 11

Invalid Product

I see the cart momentarily then I get this message.

Something Went Wrong
The gallery sent an invalid product. Please contact the photographer for further assistance.

Getting lost now trying to figure it out. Has to be something simple I am overlooking.

http://damiphotography.com/galleries/eq … arm/foals/

Thanks.

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#2 2015-03-30 07:49:34

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Invalid Product

I see that your product is named "1.5". Can you try to rename that product to a word rather than a number?

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#3 2015-03-31 00:22:51

dlmichel
Member
Registered: 2013-08-27
Posts: 11

Re: Invalid Product

Renamed product. Still same error message.

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#4 2015-03-31 01:07:30

dlmichel
Member
Registered: 2013-08-27
Posts: 11

Re: Invalid Product

Just realized it is working in I.E. , iPad and Safari but not in Chrome. So it's not your problem. Thanks.

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#5 2015-03-31 20:50:15

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Invalid Product

Hi, was Chrome the first browser you were trying this in?  If so, you may need to visit this link in your browser to reset the cart from the customer's perspective:  http://damiphotography.com/ttg-be/cart/?a=reset

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