Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
Hi,
We've recently taken a payment of a PayPal eCheque for a digital download. The payment has not yet cleared but the customer was given the download link.
Is there any way of preventing the cart from giving the link until the payment has cleared? Or can it be set to refuse echeque payments?
I've seen the below setting in localisations that indicates the cart does differentiate between echeque and normal payments but cannot find any other settings.
TEXT_PENDING_REASON_ECHECK The payment is pending because it was made by an eCheck that has not yet cleared.
Thanks
Tom
Offline
Hi Tom, thanks for pointing this out. Do you the order email with that message? If so, please forward it to my email address (available via the Email link under my picture), redacting any confidential client details. I'll then see what can be changed in the Cart to work around it.
Offline
Thanks Ben, I've forwarded a copy of the order confirmation to your email
Offline
Pages: 1